CommPeak Cloud PBX

CommPeak Cloud PBX

This Cloud PBX system revolutionizes business communication with features like whispering and barging, enabling supervisors to coach agents or take control of calls when necessary. It simplifies campaign performance reporting, offers auto-dialing, and provides robust agent monitoring, ensuring optimal operations and enhancing overall efficiency for contact centers.

Top CommPeak Cloud PBX Alternatives

1

CommPeak Dialer

The CommPeak Dialer is a robust cloud-based predictive dialer that enhances business operations by intelligently matching leads with agents.

By: CommPeak From Hong Kong
2

SoftTop

Enhancing communication for businesses, SoftTop revolutionizes interactions with innovative tools designed to boost collaboration and productivity.

By: SoftTop Ltd. From Hong Kong
3

Cloud Call Centre

This cloud call centre solution empowers businesses to operate seamlessly from anywhere, enhancing performance with features like Hosted PBX, VoIP, and Predictive Dialler.

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4

Callix

This cloud-based contact center platform is designed for ease of use, ensuring high-quality customer service and measurable results.

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5

Cloud Call Center Solution

This cloud call center solution streamlines inbound and outbound communications without the need for hardware.

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6

Tegsoft Contact Center

This innovative call center software enhances customer engagement through a seamless, all-in-one communication platform.

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7

C2Perform

It unifies coaching, knowledge management, quality assurance, and communication, enhancing team collaboration and performance...

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8

CloudShope

With features like predictive dialing, toll-free services, and seamless CRM integration, it ensures efficient customer...

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9

CommSouth

Designed for dynamic enterprise environments, it enhances customer experience by enabling agents to communicate across...

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10

Go-Experience

With user-friendly, drag-and-drop AI tools for workflow automation, intelligent outbound campaigns, and integrated CRM &...

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11

Neotel Call Center Software

Users can effortlessly manage internal and external calls, conduct video conferences, and streamline telemarketing campaigns...

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12

Qubicles

With a blockchain-based solution, it offers on-demand staffing, live chat capabilities, advanced reporting, and elastic...

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13

TelTel

By integrating voice and SMS channels, it streamlines customer communication and enhances agent productivity through...

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14

i2x

With instant post-call analyses and automated reports, it significantly enhances coaching efficiency...

By: i2x GmbH From Germany
15

Newfies-Dialer

It supports voice broadcasting, interactive voice apps, and personalized messaging through text-to-speech...

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Top CommPeak Cloud PBX Features

  • Whisper and barge capabilities
  • Auto dialing functionality
  • Comprehensive call monitoring
  • 3-way conference calls
  • Call routing logic simulator
  • Detailed campaign performance reports
  • Easy-to-use interface
  • High VoIP call quality
  • Customizable agent profiles
  • Real-time agent performance tracking
  • Multi-channel communication support
  • Seamless integration with existing tools
  • Scalable for business growth
  • User-friendly reporting dashboard
  • Supervisor coaching tools
  • Instant call analytics
  • Automated follow-up reminders
  • Secure cloud-based storage
  • Responsive customer support
  • Competitive pricing plans.