Cloud Call Centre
This cloud call centre solution empowers businesses to operate seamlessly from anywhere, enhancing performance with features like Hosted PBX, VoIP, and Predictive Dialler. It offers real-time call monitoring, advanced inbound management, and multi-channel communication, ensuring exceptional customer engagement and operational flexibility, all while reducing telecom costs.
Top Cloud Call Centre Alternatives
23shout
This call center software allows teams to make and receive calls instantly from their devices, eliminating the need for installations.
Noojee
Unified Communications has transformed how teams collaborate, offering seamless integration of calling, video conferencing, and messaging.
RapportCMS
This Australia-made call center software excels in integrating telephony with interaction management, emphasizing the human element of customer service.
BlueCloud
With BlueCloud, users can enhance their contact center communications through intuitive software, accessible on any device, anytime, anywhere.
IPC Solutions Call Center
Tailored for businesses in Canberra and surrounding regions, this call center solution offers an adaptable communications system.
CALLN
Transforming call center interactions, this robust software empowers businesses by automating quality assurance and identifying training needs to enhance agent performance.
CyTrack
It enables organizations to harness data insights for improved productivity and compliance while leveraging AI...
contactSPACE
With real-time analytics and an intuitive dashboard designer, it empowers teams to meet KPIs effortlessly...
Dubber Recording
This cloud-based platform seamlessly integrates with existing networks, allowing for instant access to voice, video...
Cloud Call Center Solution
It features intelligent call routing, automated dialers, and seamless CRM integration, enhancing agent productivity and...
CommPeak Cloud PBX
It simplifies campaign performance reporting, offers auto-dialing, and provides robust agent monitoring, ensuring optimal operations...
C2Perform
It unifies coaching, knowledge management, quality assurance, and communication, enhancing team collaboration and performance...
Callix
With capabilities for voice and text communication, it offers a 99.9% uptime guarantee, flexible scalability...
CommSouth
Designed for dynamic enterprise environments, it enhances customer experience by enabling agents to communicate across...
Tegsoft Contact Center
Featuring robust reporting and analytical tools, it empowers users to boost operational efficiency and performance...
Top Cloud Call Centre Features
- Cloud-based Hosted PBX
- Inbound Call Management
- Predictive Dialler
- Crystal Clear VoIP
- Live Call Monitoring
- Call Recording
- Performance Management Reports
- 1300 Number Call Tracking
- Mobile App Integration
- On-demand Scalability
- Unified Communications
- Multi-channel Communication
- Voice Broadcasting
- Auto Attendant Functionality
- Work from Home Capability
- Adaptive System Flexibility
- Business Continuity Solutions
- NBN with 4G Backup
- High-speed Business Internet
- Expert Technical Support
