Contakti
Offering exceptional customer service, this platform provides tools that empower employees. Seamlessly integrating with email systems, it transforms web form information into support tickets and automates ticket creation. With features like chat support, video meetings, and robust reporting, it enhances communication and optimizes sales forecasting, ensuring a superior customer experience.
Top Contakti Alternatives
Jenny
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Upsy
Upsy Company Oy's assets are up for auction due to its bankruptcy, which was declared on February 24, 2025.
Gallabox
Offering businesses the AI chatbot capabilities once exclusive to Fortune 500 companies, Gallabox automates customer interactions across multiple channels, particularly WhatsApp.
OneHash Chat
OneHash Chat revolutionizes customer service with its omnichannel helpdesk solution, seamlessly integrating communications from platforms like WhatsApp, Email, and Messenger into a single inbox.
Solvpath
Offering an intelligent solution for customer support, this platform empowers users to resolve both simple and complex issues independently.
Optiwe
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Veemo
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Pencil Spaces
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Innso
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Rally Platform
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Simla.com
Users can activate features easily, access quick-start videos, and receive direct support via chat...
Re:Desk
This open-source PHP solution automatically assigns inquiries to the appropriate agent, enhancing efficiency and customer...
EverHelp
With a focus on metrics and insights, it enhances user satisfaction and streamlines administrative tasks...
Remetrex PQ
By providing bespoke configurations, it ensures seamless integration into existing workflows...
Nural Service
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Top Contakti Features
- AI-powered communication channels
- Automated ticket creation
- Seamless email integration
- Low-barrier chat support
- Callback feature for customers
- Versatile SMS communication service
- Advanced mobile switch service
- Scheduled video meeting initiation
- Real-time customer data aggregation
- Time tracking by project
- Easy appointment booking system
- Customizable dashboard monitoring
- Comprehensive summary reporting
- Comparative performance reporting
- Task automation for efficiency
- Automated task prioritization
- User-friendly interface
- Quick adoption by staff
- Graphical performance analytics
- Enhanced customer service efficiency
Top Contakti Alternatives
- Jenny
- Upsy
- Gallabox
- OneHash Chat
- Solvpath
- Optiwe
- Veemo
- Pencil Spaces
- Innso
- Rally Platform
- Simla.com
- Re:Desk
- EverHelp
- Remetrex PQ
- Nural Service
