Re:Desk

Re:Desk

Re:Desk simplifies customer support by consolidating requests from emails, social media, and contact forms into manageable helpdesk tickets. This open-source PHP solution automatically assigns inquiries to the appropriate agent, enhancing efficiency and customer satisfaction. Ideal for e-commerce businesses, it streamlines communication while offering unlimited agents and essential features without hidden fees.

Top Re:Desk Alternatives

1

Rally Platform

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2

Remetrex PQ

Remetrex PQ delivers tailored Quality solutions that address unique organizational needs without the constraints of conventional software.

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Pencil Spaces

Pencil Spaces revolutionizes the online classroom experience by enhancing interaction between students and teachers.

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Repairline

Repairline offers a robust management software solution tailored for repair service providers, retailers, and manufacturers.

5

Optiwe

Optiwe revolutionizes customer service by centralizing interactions across WhatsApp, Facebook, Instagram, and websites into a powerful CRM.

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Timworks

Revolutionizing client support, this app simplifies communication and enhances productivity with features like secure audit trails and unlimited client seats.

7

OneHash Chat

It enhances support efficiency through AI-driven interactions, automated ticket management, and personalized chatbots, empowering teams...

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Kiamo

Its intelligent omnichannel engine matches interactions with the right advisors, while an intuitive interface and...

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Contakti

Seamlessly integrating with email systems, it transforms web form information into support tickets and automates...

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RichCall

Integrated into websites, mobile apps, or kiosks, it facilitates co-browsing, app sharing, and live video...

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Gallabox

This solution enhances engagement, driving appointments and orders while slashing marketing costs by 50% and...

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ROBIN

With features like a dynamic webform, live chat, and customer co-browsing, it empowers teams to...

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Solvpath

By utilizing a visual, automated ticket resolution system, it significantly reduces inbound support tickets, lowers...

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Roundesk

Their 100% cloud-based solutions include VoIP telephony, video conferencing, and intelligent call handling, all tailored...

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Veemo

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Top Re:Desk Features

  • Multi-channel request tracking
  • Automated ticket assignment
  • E-commerce integration
  • Unified customer communication
  • Unlimited agent access
  • Open-source flexibility
  • Essential feature focus
  • Detailed order tracking
  • Customizable contact forms
  • Easy user login sync
  • Fast response time reports
  • Intuitive user interface
  • No hidden fees
  • Scalable for small businesses
  • Quick setup and deployment
  • Comprehensive customer insights
  • Efficient workload management
  • Seamless integration with social media
  • Reliable support and updates
  • Free trial availability
Top Re:Desk Alternatives
  • Rally Platform
  • Remetrex PQ
  • Pencil Spaces
  • Repairline
  • Optiwe
  • Timworks
  • OneHash Chat
  • Kiamo
  • Contakti
  • RichCall
  • Gallabox
  • ROBIN
  • Solvpath
  • Roundesk
  • Veemo
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