Re:Desk
Re:Desk simplifies customer support by consolidating requests from emails, social media, and contact forms into manageable helpdesk tickets. This open-source PHP solution automatically assigns inquiries to the appropriate agent, enhancing efficiency and customer satisfaction. Ideal for e-commerce businesses, it streamlines communication while offering unlimited agents and essential features without hidden fees.
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Top Re:Desk Features
- Multi-channel request tracking
- Automated ticket assignment
- E-commerce integration
- Unified customer communication
- Unlimited agent access
- Open-source flexibility
- Essential feature focus
- Detailed order tracking
- Customizable contact forms
- Easy user login sync
- Fast response time reports
- Intuitive user interface
- No hidden fees
- Scalable for small businesses
- Quick setup and deployment
- Comprehensive customer insights
- Efficient workload management
- Seamless integration with social media
- Reliable support and updates
- Free trial availability
