Critizr
Critizr is an Experience Management platform that helps you to enhance the local customer experience of your front line staff day by day. Critizr lets you know what your consumers think about you. Engage more customers, understand them, and create loyalty among them with Critizr.
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Critizr Review and Overview
It has one of the best choices of channels for collecting the voice-of-customers. Citizr is a multi-channel platform that works as a single interface hub for capturing insights at every phase of consumer's journey, whether it is online, in-store, or on devices like smartphones, tablets, etc. Citizr supports seamless integration with CRM, semantic analytic solutions, and business intelligence tools.
Make your local workforce Champions
Customer focus does not occur from top to bottom; staff and local managers should implement it in their daily life. Citizr results to get you a brilliant customer experience, empowered team, solutions that can fill the gap between employees and organization headquarters.
Actions that make a difference at each level
The main objective of Critizr is the progress of the consumer experience. Staff can win the dissatisfied shoppers back, take decisive and quick actions for solving their problems, derive more revenue and loyalty, with Critizr during the generation of insights and feedbacks for long term plan management.
Ensure your success with our expertise
Make quick and straightforward deployment with experts team of Citizr beside the best-proven methodology. You can view the results and benefits of it quickly in optimizing the consumer experience, customer satisfaction at high rates, high revenues, and strong consumer relationships.
Transfrom feedbacks to conversions
Citizr lets you turn you're your feedback and insights into local conversions. You can talk to your consumers, understand their problems, and solve them before moving on through the dashboards, analysis, reporting, and plans. Critizr enables you to do all this in real-time. Connect the team of your local store, with the consumers directly, so that you can increase the transition rate through the customer-range culture of Critizr. Your customer's interactions are centralized on the intuitive interface of Citizr.
Simple Conversational Tool
The conversational tool of Citizr simplifies your processes of feedback. The conversational tool has designed especially for making usage and adoption easy for your local teams. Customers can get a reply to their feedback, problems, and queries through the medium they have selected for expressing themselves, such as e-mail, Post-purchase, website, etc. Citizr enables you to monitor, promote, and improve the customer experience over the network.
