CustomerSure
Empowering CX teams, this intuitive platform transforms customer feedback into actionable insights. It streamlines the Voice of Customer (VoC) programs, enabling users to address critical issues in real time. With robust reporting tools, organizations can effectively track key metrics like NPS and CSAT, enhancing overall customer experience and compliance.
Top CustomerSure Alternatives
SightMill Net Promoter Score Software
SightMill Net Promoter Score Software enables businesses to capture valuable customer feedback across various channels, including branded email surveys, SMS, and embedded web forms.
Pendo Feedback (formerly Receptive)
Pendo Feedback, part of Pendo Listen, leverages extensive software experience data to streamline feedback collection from multiple sources, including in-app surveys and customer support tickets.
kununu engage
kununu engage is an employee feedback collection service for companies that collects feedback from employees anonymously.
FeedbackHub
FeedbackHub is an essential tool for Windows users seeking to enhance their experience.
Retently
Retently provides B2B and Ecommerce brands with an intuitive platform to send NPS, CSAT, and CES surveys, facilitating the collection and analysis of customer feedback.
Informizely
This tool captures real-time feedback from website visitors through unobtrusive slide-in surveys, enhancing user experience and improving conversion rates.
CustomerCount
With its sophisticated metrics and current analytics, users can easily customize reports to interpret feedback...
Medallia Digital
Its platform drives actionable insights through real-time alerts, integrates seamlessly with existing systems, and offers...
Mopinion User Feedback Analytics Software
Users can customize dashboards, visualize data through adaptable charts, and engage with customer feedback directly...
LiaCX Customer Experience Management Software
By leveraging automation and AI-driven analytics, it enhances customer journeys, tracks performance across locations, and...
Fuel Cycle
By streamlining the discovery of market trends and consumer preferences, it enables businesses to launch...
Zef
It enables the creation of engaging, branded surveys effortlessly, allowing for real-time analysis of responses...
OpinionLab
It features context-rich data, opt-in model for website and mobile, mobile-optimized surveys, in-the-moment feedback, actionable...
PeopleMetrics
With expert-written reports and customized research panels, it addresses the unique needs of the pharma...
Top CustomerSure Features
- Real-time issue flagging
- Direct customer response
- Team performance sharing
- Actionable customer insights
- Customizable feedback surveys
- Comprehensive reporting tools
- NPS trend tracking
- CSAT metric comparison
- Customer Effort segmentation
- VoC program maturity assessment
- Expert-driven guidance
- Ready-made survey templates
- Proactive customer support
- Transparent goal alignment
- Intuitive user interface
- Seamless VoC integration
- Action plan development
- Data-driven decision making
- Industry-specific feedback strategies
- No-nonsense newsletter subscriptions
