Customer Thermometer
Customer Thermometer is an intuitive survey software that enhances customer feedback through seamless integration into emails and support interactions. It offers four engaging feedback methods, real-time alerts, and instant reporting, enabling businesses to quickly act on insights about customer satisfaction and service performance, all while maintaining data security and compliance.
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Top Customer Thermometer Features
- 1-click email survey builder
- Personalized survey branding
- Real-time email alerts
- Integrations with Slack
- Pre-built report templates
- At-a-glance reporting dashboard
- Satisfaction data by agent
- Multi-user access options
- NPS measurement alongside tickets
- Closed Loop feedback process
- Feedback across all business aspects
- Embed surveys in various apps
- Customizable satisfaction metrics
- Drivers feature for feedback analysis
- Response rate optimization strategies
- GDPR compliance and data security
- Quick survey creation
- Turbo-boost support insights
- Flexible survey deployment methods
- Engaging feedback collection options.
