DeskPlus
DeskPlus offers a streamlined help desk solution designed for efficient call management across organizations. This user-friendly software enables companies to monitor and manage maintenance requests from initiation to resolution, ensuring quick routing of calls and effective tracking of SLA, OLA, and associated costs, thereby enhancing overall employee satisfaction and operational efficiency.
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Top DeskPlus Features
- Fast and easy call management
- Turkish language support
- Customizable SLA tracking
- Automated call routing
- Comprehensive request management
- Detailed process tracking
- User-friendly interface
- Performance measurement tools
- Cost tracking capabilities
- Multi-channel communication management
- Real-time reporting features
- Integration with third-party services
- Easy ticket creation process
- OLA customization options
- Employee satisfaction monitoring
- Technical staff performance evaluation
- Intuitive dashboard layout
- 20 years industry experience
- Local support and development
- Seamless user experience design
