CScloud
CScloud offers an advanced solution for managing customer interactions via LINE. With features like automated responses, seamless status management, and effective segmentation for targeted messaging, it streamlines communication. Designed for efficiency, it supports both automated and human responses, enhancing customer engagement 24/7 while integrating with various business systems.
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Top CScloud Features
- Automated response chatbot
- Customer inquiry classification
- Assigned staff notifications
- Status management system
- Bulk messaging by attributes
- One-on-one conversation sharing
- Template management system
- Internal comments feature
- Customer information management
- 24/7 chatbot availability
- Automated response flow analysis
- Segment-based messaging
- Custom fields for customer info
- Multi-account management
- External chatbot integration
- Real-time status updates
- Comprehensive analytics dashboard
- Customer relationship management integration
- Push notifications for updates
- Flex message automation
