Dynamics 365 Customer Service
Designed to elevate customer service, Dynamics 365 Customer Service empowers agents to handle requests seamlessly across multiple channels. With intuitive tools for managing interactions and workflows, agents can boost productivity and personalize experiences, ensuring customers receive tailored support. Companies can choose from various app experiences to meet their unique needs.
Top Dynamics 365 Customer Service Alternatives
Kylie.ai
Kylie.ai revolutionizes customer service by automating seamless, human-like interactions without the need for human intervention.
Oracle Service
Oracle Service empowers businesses to anticipate customer needs, automate workflows, and provide customized support across B2B, B2C, and field services.
Hatch
Designed for seamless communication, this AI-driven customer service software empowers businesses to automate and manage interactions via text, email, and voice.
Zendesk AI
Zendesk AI revolutionizes customer service by delivering instant, personalized resolutions across various channels.
Textology
With a remarkable 98% open rate, this text messaging service revolutionizes club communication by ensuring members receive timely updates and announcements.
Frontline Care
Qualtrics Frontline Care revolutionizes experience management by integrating omnichannel analytics with AI-driven automation.
Deskware
With customizable ticket filters, automated processes, and a user-friendly mobile app, it enhances communication between...
Webex Engage
It seamlessly integrates various communication channels, enabling contact centers to manage and automate customer conversations...
Bamboo Cricket
By offering both individual tools and bundled packages, businesses can respond quickly, improve customer satisfaction...
Simplr
Users can track claims, access personalized estimates, and receive expert guidance on optimizing device performance...
Virtual Agent
Businesses can expect improved response times and personalized support, allowing teams to focus on complex...
Cincom Synchrony
By seamlessly integrating with existing systems, it enhances workflows and automates routine tasks, achieving 90%...
RingCentral Engage Digital
With dedicated assistance for SMS and a specialized team for technical inquiries, users can easily...
ChipBot
It provides real-time notifications for live chat inquiries, ensuring timely responses that drive sales...
Top Dynamics 365 Customer Service Features
- Omnichannel support integration
- Multi-session handling
- Contextual app interaction
- Customizable agent workflows
- Customer Service admin center
- Accessibility-focused design
- Mobile app compatibility
- Personalization capabilities
- Productivity enhancement tools
- Inclusive design principles
- Real-time customer insights
- Configurable capabilities
- Case management features
- Portal solution integration
- Enhanced ticket tracking
- Reporting and analytics tools
- Knowledge base access
- User experience customization
- AI-driven recommendations
- Continuous updates and support
Top Dynamics 365 Customer Service Alternatives
- Kylie.ai
- Oracle Service
- Hatch
- Zendesk AI
- Textology
- Frontline Care
- Deskware
- Webex Engage
- Bamboo Cricket
- Live Agent
- Simplr
- Virtual Agent
- Cincom Synchrony
- RingCentral Engage Digital
- ChipBot
