Zendesk AI
Zendesk AI revolutionizes customer service by delivering instant, personalized resolutions across various channels. With AI agents managing over 80% of interactions, teams experience a productivity boost of 20%. The proactive agent copilot streamlines workflows, enhances agent efficiency, and ensures consistent service while reducing operational costs and manual tasks.
Top Zendesk AI Alternatives
Oracle Service
Oracle Service empowers businesses to anticipate customer needs, automate workflows, and provide customized support across B2B, B2C, and field services.
Frontline Care
Qualtrics Frontline Care revolutionizes experience management by integrating omnichannel analytics with AI-driven automation.
Dynamics 365 Customer Service
Designed to elevate customer service, Dynamics 365 Customer Service empowers agents to handle requests seamlessly across multiple channels.
Webex Engage
Webex Engage empowers organizations to enhance customer interactions through its robust CPaaS platform.
Kylie.ai
Kylie.ai revolutionizes customer service by automating seamless, human-like interactions without the need for human intervention.
Live Agent
Live Agent provides direct assistance for Verizon business customers, ensuring swift resolutions to support inquiries.
Hatch
With customized AI agents trained on business specifics, it enhances lead engagement, optimizes appointment scheduling...
Virtual Agent
Businesses can expect improved response times and personalized support, allowing teams to focus on complex...
Textology
Its user-friendly platform enables clubs to send automatic alerts, birthday greetings, and promotional messages, driving...
RingCentral Engage Digital
With dedicated assistance for SMS and a specialized team for technical inquiries, users can easily...
Deskware
With customizable ticket filters, automated processes, and a user-friendly mobile app, it enhances communication between...
Emplifi Service Cloud
Personalized demos showcase tailored features and solutions in real time, allowing clients to explore specific...
Bamboo Cricket
By offering both individual tools and bundled packages, businesses can respond quickly, improve customer satisfaction...
InGenius
Its features include screen pop, click-to-dial, and automated call logging, providing agents with immediate access...
Simplr
Users can track claims, access personalized estimates, and receive expert guidance on optimizing device performance...
Top Zendesk AI Features
- AI-powered instant resolutions
- Proactive agent copilot
- Customizable AI insights
- Automated resolution rate tracking
- Seamless cross-channel support
- AI-driven workflow optimization
- Enhanced agent productivity tools
- Tone adjustment for responses
- Personalized customer knowledge base
- Comprehensive performance dashboards
- Intelligent issue triage
- Automated routing of requests
- Generative AI content creation
- Privacy-compliant data handling
- Pre-trained industry-specific models
- Custom intent integration
- Continuous improvement insights
- Transparency in AI operations
- Cost-saving operational efficiencies
- Real-time customer sentiment analysis
Top Zendesk AI Alternatives
- Oracle Service
- Frontline Care
- Dynamics 365 Customer Service
- Webex Engage
- Kylie.ai
- Live Agent
- Hatch
- Virtual Agent
- Textology
- RingCentral Engage Digital
- Deskware
- Emplifi Service Cloud
- Bamboo Cricket
- InGenius
- Simplr
