Fellafeeds
A versatile customer experience software, this feedback app facilitates the collection of insights from customers, patients, and employees across various devices. Users can create tailored surveys, harness Net Promoter Score and Customer Satisfaction Score metrics, and receive real-time analytics to enhance decision-making, customer loyalty, and engagement.
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Top Fellafeeds Features
- Customizable survey templates
- Multi-device compatibility
- Real-time NPS score updates
- Instant negative feedback alerts
- Offline feedback collection mode
- SMS and Email survey capabilities
- Integrated referral program
- Customer loyalty rewards tracking
- Social media review sharing
- Automated SMS notifications
- Location-based performance reporting
- Student and employee feedback collection
- Healthcare patient feedback kiosks
- Detailed analytics dashboard
- User-friendly survey design tools
- Feedback categorization and filtering
- Survey embedding on websites
- Promotional messaging automation
- Daily employee performance tracking
- Quick response rate tracking
