Customer Experience Software

The growth of a company directly depends on the growth and happiness of its customers. Companies and organizations that realize this fact work hard to deliver great customer experiences and higher satisfaction rate. Customer Experience Software is a platform or tool that can be used to collect customers' feedbacks and reviews, turn them into valuable insights, and make important customer-centric decisions for better customer satisfaction rate. The aim is to make more happy customers and drive better business results.

Here you can read about top customer management experience solutions.
1

NICE

Nice customer experience management suite is designed to help companies deliver flawless, consistent, reliable and personalized customer experience to all their customers.

By: NICE Systems Ltd. From Israel
Based on 3 Votes
2

Delighted

Delighted is the quickest and most effortless approach to accumulate real-time, noteworthy feedback from your clients, representatives, accomplices, and merchants.

By: Delighted
Based on 23 Votes
3

SMG

By: SMG - Service Management Group
Based on 5 Votes
4

ForeSee

ForeSee customer experience analytics and management solution is designed to help businesses with actionable customer insights and data.

By: ForeSee Results, Inc. From USA
5

Medallia

Medallia is a customer experience management system that allows companies to record customer feedback, reviews and comments, understand and analyze them, and take proper action accordingly in real-time.

By: Medallia Inc. From USA
Based on 27 Votes
6

Sitecore

Sitecore is CRM software used by companies to control and manage customer experiences and make decisions for customers.

By: Sitecore Corporation A/S From Denmark
7

Canny

Canny is a feedback management platform that lets users collect, organize, and manage feedback from various users and keep the feedback loop going.

By: Canny
Based on 13 Votes
8

InMoment

InMoment is a web-based that allows the organizations to analyze and improve upon their customer experience.

By: InMoment
Based on 5 Votes
9

Thunderhead

Thunderhead offers intuitive SaaS customer experience management solutions to help business live in harmony with their customers by realizing the true potential and benefits of healthy customer engagement.

By: Thunderhead Ltd From UK
10

Critizr

By: Critizr
Based on 2 Votes
11

Questback

Questback is a digital platform that enables companies to gather vast amounts of employee-generated feedback and gather specific vital insights from them.

By: Questback
Based on 15 Votes
12

Clarabridge

Clarabridge customer experience management and analytics software is used by companies to turn customer feedbacks into customer happiness.

By: Clarabridge, Inc. From USA
13

Selligent

Selligent customer intelligence and marketing automation platform is designed to increase customer engagement and loyalty towards the brand.

By: Selligent S.A. From USA
14

MaritzCX

MaritzCX is a professional customer experience (CX) and research platform that provides tools and services to know, analyze, and respond to customer needs and experiences.

By: MaritzCX LLC From USA
Based on 2 Votes
15

Confirmit

Confirmit is an Enterprise Feedback Management (EFM) Software that has gained the experience of helping the companies in enhancing their services based on the users’ demands since 1996.

By: Confirmit
Based on 4 Votes
16

AskNicely

AskNicely is a feedback management system that allows a business to collect and analyze real-time feedback from the customers.

By: AskNicely
Based on 78 Votes
17

Vision Critical

Vision Critical is an advanced enterprise feedback management software that provides an in-depth insight into the feedback provided by the customers.

By: Vision Critical
Based on 18 Votes
18

Avtex

Avtex customer journey mapping and experience solutions provide companies a unique platform to facilitate point-to-point interaction and tracking of customers.

By: Avtex Solutions, LLC From USA
19

Doxim

Doxim customer engagement software is deal for banking, credits unions, and other financial industries.

By: Doxim Solutions ULC From Canada
20

Intouch Insight

LiaCX customer experience management software collects and combines feedback data incl.

By: Intouch Insight From Canada
21

Apptentive

Apptentive is a sentiment analysis tool that surveys customer satisfaction on products, especially mobile apps.

By: Apptentive
Based on 23 Votes
22

Satmetrix

Satmetrix is a customer experience management platform that offers technology, data and expertise to manage and deliver successful customer experiences.

By: Satmetrix Systems, Inc. From USA
23

Mopinion

Mopinion is an online feedback analytics software that collects and analyses web and mobile customer feedback in real-time.

By: Mopinion From Netherlands
Based on 2 Votes
24

Nicereply

Nicereply is an enterprise feedback management software that lets you know whether your customers are satisfied or not.

By: Nice Reply s.r.o.
Based on 26 Votes
25

Feedier

Feedier is an online platform that provides a feedback administration system to users.

By: Feedier
Based on 14 Votes
26

iperceptions

Provides customer experience management and voice of customer software that helps you to improve your customer experience.

By: iPerceptions, Inc. From Canada
Based on 15 Votes
27

MyFeelBack

MyFeelBack is a survey app that helps individuals and companies better their business opportunities.

By: MyFeelBack
Based on 3 Votes
28

PeopleMetrics

PeopleMetrics customer engagement software helps you get insight into the customer experience and actually make sense of it.

By: PeopleMetrics, Inc. From USA
Based on 1 Vote
29

Feedify

Feedify is a web push notification service provider. It works on a...

By: Feedify
Based on 1 Vote
30

ClearlyRated

ClearlyRated is a survey program that helps service providers in boosting their online reputation.

By: ClearlyRated
Based on 14 Votes
31

ResponseTek

ResponseTek offers SaaS customer experience management software and service to enable companies to gather customer feedback through the voice of customer (VoC).

By: ResponseTek Networks Corp. From Canada
32

Solodev

By: Solodev
Based on 20 Votes
33

KPMG Nunwood

KPMG Nunwood specializes in Voice of the Customer, feedback management, NPS measurement and customer journey mapping.

By: KPMG Nunwood Consulting Ltd From UK
34

Listen360

Listen360 is an Enterprise Feedback Management Software that was founded in 2007 to help the companies in improving their services and products based on the reviews given by the customers.

By: Listen360
Based on 21 Votes
35

Wootric

Wootric remains one of the most sought-after software to increase customer satisfaction, one of the key parameters to measure commercial success in an increasingly competitive environment.

By: Wootric
Based on 29 Votes
36

Genesys Platform

Genesys is a multichannel customer experience platform designed to help companies understand and optimize customers’ behavior and experiences to build brand royalty.

By: Genesys Telecommunications Laboratories, Inc. From USA
37

Sparkcentral

Sparkcentral is an enterprise customer engagement platform that empowers teams and company staff to deliver the best customer services and improve overall experiences.

By: Sparkcentral From USA
Based on 6 Votes
38

Aurea CX Platform

Aurea CX Platform is a customer experience solution that allows companies to deliver the most powerful customer experiences at every steps of their digital journey.

By: Aurea, Inc. From USA
39

kununu engage

kununu engage is an employee feedback collection service for companies that collects feedback from employees anonymously.

By: XING
Based on 3 Votes