GoodCall
GoodCall offers a cloud-based call center software that integrates outbound and inbound calling, customer management, and progress tracking in one platform. With an intuitive UI designed for ease of use, it empowers teams to handle operations from any location, ensuring efficient communication and customer support while maintaining high-security standards.
Top GoodCall Alternatives
Fullfree
Fullfree offers unparalleled customization for customer management, allowing businesses to tailor everything from tables to calculations.
Kaikura
Kaikura streamlines communication by integrating phone, SMS, email, and video calls into a single platform.
inspirX
Designed to revolutionize customer relationships, inspirX leverages three core skills to enhance interactions and drive success in call centers.
MediaCalls
MediaCalls is a next-generation communication service that enhances call center operations with its all-in-one IP-PBX software.
CTI
Designed to fulfill diverse call center needs, CT-e1/SaaS offers a robust cloud-based CTI solution.
VContact
VContact is an AI-driven contact center system, built on patented technology from AIST, designed to streamline operator tasks by automating text input through advanced voice recognition.
Cyber CTI
Leveraging years of expertise in telecommunication technology, it provides tailored solutions for diverse IT environments...
Ever Call
It features essential functions that enhance CRM connectivity, enabling real-time information sharing with back-office teams...
CT-MAX
Its multi-layout CRM functionality ensures effective customer management, while its predictive dialing system excels in...
Enour Call Assistant
It enhances operator efficiency and customer satisfaction through streamlined monitoring, automated summarization, and tailored support...
ComDesk
It features automated transcription and summarization, enhancing communication efficiency...
BellCloud
It supports the design, development, and maintenance of CRM and BPO solutions, while enhancing operational...
COLLABOS PHONE
Offering pay-per-second billing to minimize costs, it facilitates swift setup within three weeks...
PKSHA Voicebot
By distinguishing between standard queries for AI resolution and complex issues for human operators, it...
CALLTREE
With user-friendly design, immediate setup, and robust security measures, it empowers businesses to enhance efficiency...
Top GoodCall Features
- Cloud-based CTI system
- Real-time user monitoring
- Customizable UI design
- Integrated customer management
- Automatic call recording feature
- Multi-location call handling
- Advanced call routing options
- Visual analytics and reporting
- Seamless CRM integration
- Automatic follow-up reminders
- Geo-analysis for customer mapping
- Multi-channel communication support
- Intuitive single-screen interface
- IVR for call distribution
- Action logs and history tracking
- Proactive notification system
- Customizable call results management
- AI-driven call analysis
- User-specific progress tracking
- Comprehensive security features
