HelpWire

HelpWire

HelpWire offers seamless remote desktop access, allowing IT professionals to support Windows, macOS, and Linux users effortlessly. With features like quick session initiation, unattended access, and robust security, technicians can resolve issues in real-time. Ideal for small IT teams and help desks, it streamlines client support while reducing on-site visits.

Top HelpWire Alternatives

1

Splashtop Remote Support

Splashtop Remote Support is a user-friendly solution that offers fast, secure remote assistance across multiple platforms.

By: Splashtop From United States
2

SecureCRT

SecureCRT is a leading SSH client renowned for its robust features and exceptional customer support.

By: VANDYKE SOFTWARE From United States
3

SecureLink

SecureLink provides robust third-party privileged access management, enabling enterprise-grade remote access to critical systems while enhancing security.

By: SecureLink From United States
4

RemotePC

RemotePC is a robust remote support software designed for organizations seeking seamless connectivity to their computers.

By: RemotePC From United States
5

TruGrid

TruGrid offers a revolutionary DaaS solution, enabling secure access to Windows desktops and applications without firewall exposure or VPN requirements.

By: TruGrid From United States
6

ScreenMeet Support

Harnessing the power of seamless remote support, this software empowers IT Help Desk and Contact Center teams to boost their first-call resolution rate by 32%.

By: Screenmeet From United States
7

GoToAssist

It proactively identifies device issues, streamlining support operations and driving efficiency...

By: LogMeIn From United States
8

Chrome Remote Desktop

This fast and user-friendly software enables seamless remote support, whether seeking help or assisting others...

By: Google From United States
9

Kaseya VSA

With Kaseya VSA, IT teams can manage all devices—from mobile to cloud—effortlessly...

By: Kaseya From United States
10

LiteManager

With real-time desktop management, it offers secure access to files and services while supporting up...

By: LiteManagerTeam From United States
11

BeyondTrust Remote Support

Supporting Windows, Mac, Linux, iOS, Android, and more, it streamlines remote troubleshooting, enhancing service levels...

By: BeyondTrust From United States
12

NetOp Remote Support

It supports advanced configurations like vPro/AMT and includes a wealth of resources, such as knowledge...

By: Netop From United States
13

Dameware Remote Support

Users can remotely reboot systems, manage services, and modify user accounts, enabling swift support for...

By: SolarWinds From United States
14

ScreenMeet

With secure, seamless access to Windows, Mac, iOS, and Android devices, agents can collaborate via...

By: ScreenMeet From United States
15

ConnectWise Control

With 24/7 access to any endpoint, technicians can manage and troubleshoot issues discreetly...

By: ConnectWise From United States

Top HelpWire Features

  • Cross-platform compatibility
  • Quick session initiation
  • On-demand access
  • Unattended access capabilities
  • Strong encryption standards
  • Multi-monitor support
  • Rapid file transfer speeds
  • Multi-user chat functionality
  • Client directory management
  • Team member invitations
  • Customizable user interface
  • Session recording feature
  • Performance monitoring tools
  • Remote printing support
  • File transfer history log
  • Detailed session logs
  • Real-time collaboration tools
  • Mobile app access
  • Scheduled maintenance sessions
  • Integrated ticketing system