ScreenMeet Support
Harnessing the power of seamless remote support, this software empowers IT Help Desk and Contact Center teams to boost their first-call resolution rate by 32%. With secure remote access across multiple platforms and integrated voice, video, and screen sharing, agents can efficiently resolve issues, enhancing overall customer satisfaction.
Top ScreenMeet Support Alternatives
RemotePC
RemotePC is a robust remote support software designed for organizations seeking seamless connectivity to their computers.
Chrome Remote Desktop
Chrome Remote Desktop allows users to securely access their computers from various devices, including phones, tablets, and other PCs.
SecureCRT
SecureCRT is a leading SSH client renowned for its robust features and exceptional customer support.
LiteManager
LiteManager is a versatile remote support software that enables seamless control of computers over the Internet or local networks.
HelpWire
HelpWire offers seamless remote desktop access, allowing IT professionals to support Windows, macOS, and Linux users effortlessly.
NetOp Remote Support
NetOp Remote Support enables efficient troubleshooting and support across various operating systems, offering features like role-based access through the NetOp Portal.
Splashtop Remote Support
Ideal for IT professionals and small teams, it enables quick troubleshooting and real-time patch management...
ScreenMeet
With secure, seamless access to Windows, Mac, iOS, and Android devices, agents can collaborate via...
SecureLink
It automates vendor onboarding, ensures compliance with regulations, and offers monitored Zero Trust network access...
RemoteToPC
With features like remote printing, multi-monitor support, and real-time monitoring, users can efficiently manage devices...
TruGrid
Its Zero Trust model mitigates ransomware risks, while optimizing performance with built-in technology...
Cireson Self-Service Portal
It allows users to easily report incidents, access the knowledge base, and request services—all within...
GoToAssist
It proactively identifies device issues, streamlining support operations and driving efficiency...
BMC Helix Client Management
It centralizes patch deployment, automates software distribution, and maintains security by monitoring license usage...
Top ScreenMeet Support Features
- First call resolution boost
- Secure remote device takeover
- Cross-platform compatibility
- No-download collaboration tools
- Asynchronous ticket submission
- Seamless integration with CRMs
- 24/7 dedicated support
- Enterprise-grade data security
- Instant deployment capability
- Video recording submissions
- Cloud-native architecture scalability
- SOC2 Type 2 certification
- Customizable training resources
- Real-time customer engagement
- Enhanced agent productivity metrics
- Voice and video support
- Embedded desktop assistance
- Global data center access
- Migration from legacy systems
- Simplified user interface
