klink.cloud
As a unified omnichannel contact center platform, klink.cloud connects Southeast Asia with virtual phone numbers while consolidating customer interactions across voice, v... As a unified omnichannel contact center platform, klink.cloud connects Southeast Asia with virtual phone numbers while consolidating customer interactions across voice, video, email, SMS, and social media. It boasts advanced CRM features, intuitive ticket management, and real-time analytics, enhancing support operations and elevating customer satisfaction seamlessly across multiple touchpoints.
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Company Information
- Company: K-LINK
- Country: Singapore
Top klink.cloud Features
- Omnichannel customer interaction
- In-app voice calling
- In-app video calling
- Conversational AI integration
- Chatbot automation
- Virtual phone numbers
- Multi-country support
- Advanced CRM capabilities
- Help desk ticketing system
- Team collaboration tools
- Custom reporting features
- IVR call routing
- ACD call distribution
- Real-time call metrics
- Performance analytics dashboard
- Seamless API integrations
- Scalable enterprise solutions
- Customer feedback management
- User-friendly interface
- 24/7 customer support
