Luware Nimbus

Luware Nimbus

Luware Nimbus enhances Microsoft Teams, transforming it into a robust customer service hub tailored to diverse business needs. It integrates seamlessly with existing systems, automating processes and routing tasks to specialized teams. With a modular licensing structure, organizations can customize their contact center experience while ensuring high availability and exceptional support.

Top Luware Nimbus Alternatives

1

klink.cloud

As a unified omnichannel contact center platform, klink.cloud connects Southeast Asia with virtual phone numbers while consolidating customer interactions across voice, video, email, SMS, and social media.

2

Pulse

Offering advanced internet leased line services, Pulse ensures enterprises enjoy the highest uptime and ultra-low latency.

3

Daktela

Daktela offers a cloud-based CCaaS software designed for omnichannel contact centres, enabling effortless communication management from any location.

4

Ringflow

Revolutionizing customer interactions, this advanced CCaaS platform enhances service delivery through AI-driven solutions.

5

Windstream Enterprise CCaaS

This cloud-based Contact Center as a Service (CCaaS) solution empowers agents to engage customers seamlessly across various channels, enhancing flexibility and reducing costs.

6

Rozper

Rozper offers a robust Contact Center as a Service (CCaaS) platform, delivering high-quality VoIP solutions and secure messaging for seamless communication.

7

My Country Mobile

With features like AI chatbots, targeted SMS campaigns, and crystal-clear VoIP calls, it enhances customer...

8

StringeeX

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9

Verint Open CCaaS

It enables organizations to increase agent capacity without replacing existing systems, facilitating a blended approach...

10

Teloz

Users benefit from real-time notes during calls, personalized insights, and seamless omnichannel support...

11

GoTo Contact Center

Designed for small to medium-sized businesses, it offers advanced analytics, efficient call routing, and a...

12

TelXL

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13

Zoom Contact Center

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14

Pointel DCCM

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15

Microsoft Dynamics 365 Contact Center

Businesses can manage interactions across voice, chat, email, and social media, enhancing agent productivity with...

Top Luware Nimbus Features

  • Microsoft Teams integration
  • 360° customer interaction view
  • Flexible modular licensing
  • Seamless CRM integration
  • Intelligent call routing
  • Enhanced call reporting tools
  • Omnichannel support capabilities
  • High availability guarantee
  • 24/7 customer support
  • Customizable workflows
  • Detailed analytics dashboard
  • Compliance and misconduct monitoring
  • Easy third-party application integration
  • Quick setup with partners
  • Cloud scalability options
  • Risk-free 30-day trial
  • Intuitive call management dashboard
  • Web-based chat embedding
  • Workflow automation with Power Automate
  • Support across all devices