LabiKnow
This knowledge management software empowers businesses to streamline customer support through an intuitive self-service portal. Users can create help articles, tutorials, and guides while collecting valuable feedback. With features like live chat, customizable help centers, and a public roadmap, it enhances customer engagement and reduces support inquiries by up to 80%.
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Top LabiKnow Features
- Customizable Help Center
- Public Roadmap Feature
- Embeddable Help Widget
- Feedback Collection Tools
- User Engagement Analytics
- Self-Service Customer Support
- Live Chat Integration
- Multi-Format Content Creation
- Searchable Knowledge Base
- Interactive Onboarding Guides
- Announcement and Update Feed
- User Satisfaction Surveys
- Customer Feedback Loop
- No-Code Website Builder
- Community Building Features
- Keyword Search Optimization
- Failed Search Tracking
- Cross-Platform Accessibility
- Tutorial and Guide Creation
- Automated Customer Support
