By: Silly Moose Software, LLC

KnowledgeOwl is fully customizable and powerful online knowledge base software used to share information with employees and customers. The software can easily create user manuals, handbooks, help forums and sites, portals, documentation, and much more in a well-organized and manageable form. KnowledgeOwl can create internal knowledge bases to be used by organization employees and external KBs to offer self-help and efficient service to customers.

From: USA Web Visibility: 30.25%
Based on 20 Votes
Top KnowledgeOwl Alternatives
  • Document360
  • Bloomfire
  • RightAnswers
  • Helpjuice
  • ScreenSteps
  • Safeharbor
  • Magentrix
  • Support Hero
  • nanorep
  • Self Service Center
  • Helppier
  • Crowdbase
  • KBPublisher
  • Spiceworks Knowledge Base
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Top KnowledgeOwl Alternatives and Overview



Documents360 is a powerful document-creation tool that capitalizes on its online nature and competitive pricing plans.

By: Kovai Ltd From UK
Based on 2 Votes


Bloomfire specializes in employee knowledge base tools to help businesses organize their information and content and make it accessible to employees and people as and when they need it.

By: Bloomfire, Inc. From USA
Based on 18 Votes


RightAnswers is an enterprise knowledge hub designed to provide all information and content at a single place to avoid searching too many sources for knowledge.

By: RightAnswers, Inc. From USA


Helpjuice knowledge base software is used by companies and businesses to reduce support emails and create more happy customers.

By: Helpjuice Inc. From USA
Based on 10 Votes


ScreenSteps is a knowledge base system that helps B2B companies build and manage proper suite of customer support documentation that can be easily accessed by visitors, clients and customers.

By: Blue Mango Learning Systems, LLC From USA
Based on 14 Votes


Safeharbor is a powerful, SaaS based knowledge software platform used for effective knowledge management and sharing.

By: Safeharbor Knowledge Solutions From USA


Magentrix software can easily create an internal platform for company employees to share information and...

By: Corporation From Canada

Support Hero

The software can help reduce the number of incoming queries and support tickets by providing...

By: Support Hero From France
Based on 5 Votes


The software is aimed at simplifying and improving customers’ experience by helping them at every...

By: nanorep Technologies LTD From Israel

Self Service Center

The software allows customers to search the solutions, emails, articles, forums, FAQs, incidents and notices...

By: PhaseWare, inc. From USA


It allows users to easily access the guides without having to leave the website or...

From Portugal


The software also features a knowledge base statistics tool to offer important decision-making stats and...

By: Chadha Software Technologies From India
Based on 7 Votes


Businesses and companies can easily gather content and information that matters and share the same...

By: Crowdbase Inc. From Canada


The software is widely used by customer support services that need a centralized database of...

By: Double Jade LLC
Based on 15 Votes

Spiceworks Knowledge Base

The software can be used to share IT tips, guides, knowledge and content with fellow...

By: Spiceworks Inc. From USA

KnowledgeOwl Review and Overview

Knowledgeowl is a web-based platform that helps the users to build their own knowledge-based software. It is entirely managed by a cloud system, which is advantageous for any kind of business. They offer a very efficient search engine. Users can create a clean resource to make sure everyone stays on the same page.

Application programming interface

Knowledgeowl offers its API to build integrations, pushing and pulling information. Multiple API can be created for different purposes like get, put, post, and delete. When the changes are made in the account, get notified by subscribing to webhooks. Attach videos from third party video hosting tool. Also, upload videos to file library and embed in an HTML5 player. Files can be auto recovered if the user forgets to save it before leaving. A group of people can be restricted from reading an article.

Categories and domains

All the content which belongs to the category is displayed on one single page. Users can create categories that also be accessed as articles. Create different levels as required to organized content. Users can easily create a customized subdomain for knowledge base URL, and these URLs are always encrypted over a connection. People can set up a safe and secure domain by uploading their SSL information. Create a PDF of knowledge base and choose to include private articles and videos. Individual articles can be downloaded in PDF format.

File library

Add and upload as many files and images to the file library. The existing files can be edited in the library. Upload wherever they can be used in the knowledge base, use tags to organize, and quickly find your images and files. Users who can add, edit, or delete files to the library can be selected. Create a synced copy of the entire knowledge base. Custom view filters like date modified, created, author, tags, version, teams, or groups can be created. Add tags to article navigation, search, and managing content.

Company Information

Company Name: Silly Moose Software, LLC

Company Address: 2552 W 133rd Circle, Broomfield, CO, USA

Founded in: 2015

Top Features

  • Open API Access
  • Creating & Managing Articles
  • Articles Categories
  • Article Author
  • Restricted Articles Editing
  • Article Versions
  • Managing Article Comments
  • Article Tags
  • WYSIWYG Editor
  • PDF Exporting
  • Managing Feedback
  • Managing Comments
  • Comments Notification
  • Files Library
  • Glossary Management
  • Drag & Drop Rendering
  • User Navigation
  • Managing Readers
  • Related Articles Widget
  • Searching Content
  • SEO-friendly Tools
  • Custom Branding
  • Articles Tagging
  • Third-party Application & Widget
General Features
  • Categories Creation
Core Features
  • Exporting Data
  • Detailed Reporting
  • Google Analytics Integration
  • Managing Users
  • Data Security