KnowledgeOwl

KnowledgeOwl

KnowledgeOwl From United States 208 votes

KnowledgeOwl is an intuitive knowledge management software designed to streamline the creation and management of knowledge bases for both teams and customers. Its feature... KnowledgeOwl is an intuitive knowledge management software designed to streamline the creation and management of knowledge bases for both teams and customers. Its features include customizable branding, a user-friendly WYSIWYG editor, advanced security options, and mobile responsiveness. With powerful search functionality and seamless migration support, it enhances knowledge retention and improves user satisfaction.

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KnowledgeOwl Review and Overview

Knowledgeowl is a web-based platform that helps the users to build their own knowledge-based software. It is entirely managed by a cloud system, which is advantageous for any kind of business. They offer a very efficient search engine. Users can create a clean resource to make sure everyone stays on the same page.

Application programming interface

Knowledgeowl offers its API to build integrations, pushing and pulling information. Multiple API can be created for different purposes like get, put, post, and delete. When the changes are made in the account, get notified by subscribing to webhooks. Attach videos from third party video hosting tool. Also, upload videos to file library and embed in an HTML5 player. Files can be auto recovered if the user forgets to save it before leaving. A group of people can be restricted from reading an article.

Categories and domains

All the content which belongs to the category is displayed on one single page. Users can create categories that also be accessed as articles. Create different levels as required to organized content. Users can easily create a customized subdomain for knowledge base URL, and these URLs are always encrypted over a connection. People can set up a safe and secure domain by uploading their SSL information. Create a PDF of knowledge base and choose to include private articles and videos. Individual articles can be downloaded in PDF format.

File library

Add and upload as many files and images to the file library. The existing files can be edited in the library. Upload wherever they can be used in the knowledge base, use tags to organize, and quickly find your images and files. Users who can add, edit, or delete files to the library can be selected. Create a synced copy of the entire knowledge base. Custom view filters like date modified, created, author, tags, version, teams, or groups can be created. Add tags to article navigation, search, and managing content.

Company Information

  • Company: KnowledgeOwl
  • Country: United States

Top KnowledgeOwl Features

  • Client portal access
  • Workflow automation triggers
  • AI-driven reminder cycles
  • Biometric ID verification
  • Digital signing capabilities
  • Open banking integration
  • Real-time progress updates
  • Customizable onboarding journeys
  • Mobile-friendly interface
  • Referral management system
  • Seamless CRM integration
  • Dynamic appointment scheduling
  • Automated document collection
  • Comprehensive reporting suite
  • GDPR compliance measures
  • User-friendly interface design
  • Multi-channel support options
  • Skill-based lead routing
  • Unlimited document uploads
  • E2E encryption security.

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