Lithium

Lithium

By: Lithium Technologies Inc.

Lithium provides social media tools that help to manage your social customer service easily. It features mobile agent, expert resources, knowledge base, approvals, clear ownership, custom integration, workflow, automation, notification and alerts, multiple languages, conversation threading, prioritization, shared dashboard, and more. There are three software packages available: Lithium Social Web, Lithium Community, and Combined Platform.

From: USA Web Visibility: 63.75%
Top Lithium Alternatives
  • Crowdfire
  • Iconosquare
  • TailWind
  • SocialPilot
  • AgoraPulse
  • Commun.it
  • Smartly
  • Hootsuite
  • Buffer
  • Edgar
  • Amplifr
  • GAIN
  • Crescendo
  • TINT
  • KUKU
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Top Lithium Alternatives and Overview

1

Crowdfire

Crowdfire is a social media management platform which allows managing multiple social networks including Facebook, YouTube, Instagram, Pinterest, Twitter, LinkedIn Etsy and many more.

By: Crowdfire Inc.
Based on 24 Votes
2

Iconosquare

Used by more than 25000 businesses and individuals, the platforms allows to connect Instagram as well as Facebook marketing solutions.

By: TRIPNITY SAS
Based on 29 Votes
3

TailWind

Manage your Pintrest and Instagram using Tailwind's platform with features such as Scheduling, Marketing, Reporting and Analytics.

By: BridesView, Inc
Based on 7 Votes
4

SocialPilot

SocialPilot is a social media management software and a mobile app marketing tool that helps to schedule your posts across multiple social media platforms.

By: SocialPilot.co From USA
Based on 30 Votes
5

AgoraPulse

Agorapulse is a social media management software for three social media platforms: Facebook, Twitter, and Instagram.

By: Affinitiz SAS From France
Based on 29 Votes
6

Commun.it

Commun.it is a Twitter community management dashboard, with additional support for Facebook.

By: GR8PPL Ltd. From Israel
Based on 1 Vote
7

Smartly

Its dynamic marketing solutions have made it a favorite of big companies, while its economically-pleasing...

By: SMARTLY.IO
Based on 2 Votes
8

Hootsuite

It features social profiles, enhanced analytics reports, message scheduling, team members, app integrations, RSS, Hootsuite...

By: Hootsuite Media Inc. From Canada
Based on 216 Votes
9

Buffer

It supports various social media platforms, including Twitter, Facebook, LinkedIn, Google+, and Pinterest...

By: Buffer From USA
Based on 91 Votes
10

Edgar

It features automatic queue filling, social media update management, content scheduling, automatic archival of every...

By: Roeder Studios, Inc. From USA
Based on 34 Votes
11

Amplifr

The social media process cycle of creation of content, the discussion made on the media...

By: Amplifr
Based on 18 Votes
12

GAIN

The client can approve or ask for changes in the content using their smartphone and...

By: GAIN
Based on 35 Votes
13

Crescendo

Crescendo utilizes its key measurements, such as the number of likes, number of followers, number...

By: SocialFlow
Based on 1 Vote
14

TINT

It makes the process of branding and advertising on social media a lot easier and...

By: TINT
Based on 5 Votes
15

KUKU

It acts as a leverage for organizations to gain more users and increase the brand’s...

By: KUKU.io
Based on 7 Votes

Lithium Review and Overview

Lithium is a popular social media management tool that offers a powerful publishing tool with many response management setups. It was founded in 2001 from GX media. Lithium acquired several other social media management portals in its later years. However, in 2019, Lithium merged with Spredfast to form Khoros, LLC. As of now, Khoros has 2000+ customers with over 500 million digital interactions each day. Khoros is now fully-fledged to enhance your presence on various public and social media platforms.

Khoros Care

Khoros Care is used as a response and messaging applications. In the response section, users can enhance digital and social online services. Agents can venture across several channels simultaneously. They can access and switch to various interfaces like social, in-app, messaging apps, community, and web messages instantly. It has advanced workflow showing filters, tags, and marked targets, all with automated work queues.

It has operational analytics with advanced reports and customer experience metrics. A bot is present, which can label posts with different tags that can further help in the analytics and report section. Other than this, Khoros Care has multi-level prioritization, secure authentication, holistic customer profile creation, and up to 25 language support.

Khoros Communities and Marketing

Known as Lithium Communities before the merger, this is a community management software service that helps a brand in connecting with their customers. It helps in transforming the evaluations, searches, purchase, and other support interactions. It has mature communities that can help to average about 70% of traffic leads from several search engines. This is used by the Community Syndication feature. Overall, it can help to fasten issue resolving by 41% and increased customer values.

Khoros Marketing is their third and final product. This marketing feature has tools for social media marketing as well as intelligence gathering. In social media marketing, users can do a content search, publishing, labeling, etc. Cross-team collaboration via various app features helps in proper planning and scheduling. Intelligence Gathering involves collecting and reporting various social stats, audience interests, trends, influencer reports, and real-time data. Overall, Lithium Social Media Marketing, now Khoros, is a comprehensive marketing tool with an advanced analytics setup.

Company Information

Company Name: Lithium Technologies Inc.

Company Address: 225 Bush St., 15th Floor, San Francisco, CA, USA

Founded in: 2001

Top Features

  • Social Media Mangement
  • Social Customer Management
  • Social Media Engagement
  • Online Traffic Driving
  • Social Customer Engagement
  • Managing Compliance
  • Social Post Routing
  • Social Network Integration
  • Fan Relationship Management
  • Backend Reporting
  • Conversation Threading
  • Mobile Notification Sender
  • Performance Analysis Tracking
  • Social Media Analysis
Local Marketing
  • Social Media Marketing