Magaya CRM
Magaya CRM is a specialized logistics software designed to streamline customer relationship management for freight forwarders. It integrates seamlessly with Magaya Supply Chain, allowing users to manage leads, contacts, and accounts while synchronizing quotes and interactions. This robust platform enhances collaboration, eliminates data silos, and provides valuable insights for proactive sales management and marketing campaigns, ensuring an efficient sales process and improved customer engagement.
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Top Magaya CRM Features
- Flexible modular logistics integration
- Cloud-based ACE-certified solution
- Centralized customer data access
- Real-time sales activity tracking
- Automated account/opportunity creation
- Lead management and qualification
- Customizable marketing campaign management
- Comprehensive pipeline health insights
- Multi-team collaboration and communication
- Integrated quoting workflows
- Activity alerts and reminders
- API-driven connectivity
- Intuitive digital forwarder interface
- Detailed analytics and reporting
- Carrier and customs connections
- Interactive customer experience tools
- Mobile device accessibility
- Streamlined task and action management
- Denied party screening feature
- VIN decoding functionality.
