Microsoft Dynamics 365 Customer Voice

Microsoft Dynamics 365 Customer Voice

Dynamics 365 Customer Voice is an enterprise feedback management tool designed to track vital customer metrics efficiently. Integrated with Dynamics 365 applications and built on Microsoft Forms, it streamlines survey creation and analysis, providing real-time insights. The platform enables project management for multiple surveys, enhancing feedback collection and customer understanding.

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Top Microsoft Dynamics 365 Customer Voice Features

  • Real-time survey data integration
  • Deep Dynamics 365 integration
  • Project management capabilities
  • Personalized Home tab experience
  • Multi-survey management
  • Actionable insights generation
  • Comprehensive customer metrics tracking
  • Minimal setup time required
  • Microsoft security compliance
  • User-friendly survey creation
  • Feedback pulse monitoring
  • Quick access to recent projects
  • Survey-related data visualization
  • Enterprise feedback management
  • Customizable survey settings
  • Seamless data synchronization
  • Continuous feedback loops
  • Accessible on US GCC
  • Rich insights from customer feedback
  • Built on Microsoft Forms.