Square Feedback
Square Feedback enables businesses to collect valuable insights from customers through private messaging. Customers can share their opinions via digital receipts or email campaigns, ensuring confidentiality. This tool allows businesses to understand customer satisfaction, respond directly, and use feedback effectively to enhance their offerings and improve overall service quality.
Top Square Feedback Alternatives
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Medallia Customer Experience
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Sibyl
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AirVote
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Top Square Feedback Features
- Private customer messaging
- Digital receipt feedback collection
- Email campaign feedback responses
- Confidential feedback storage
- Customizable feedback notifications
- Location-specific feedback settings
- Option for negative feedback only
- Direct messaging for customer responses
- Feedback thread transaction information
- Feedback report export as CSV
- Customer directory integration
- Feedback filters for search
- Ability to add feedback recipients
- Promotional reward sending options
- Customer profile notes and attachments
- Edit
- merge
- or delete profiles
- Feedback trend analysis
- Multi-location feedback management
- Transaction history visibility
- User-friendly dashboard interface
