MyFeelBack
MyFeelBack is a survey app that helps individuals and companies better their business opportunities. The questions asked frequently while requesting feedback are generalized and repetitive in most cases, but using MyFeelBack changes that. MyFeelBack asks the right questions to the right customers and gets responses from them, which provides better results.
Top MyFeelBack Alternatives
- NICE
- Delighted
- SMG
- Apptentive
- Satmetrix
- Mopinion
- Nicereply
- Feedier
- iperceptions
- PeopleMetrics
- Feedify
- ClearlyRated
- ResponseTek
- Solodev
- KPMG Nunwood
Top MyFeelBack Alternatives and Overview
NICE
Nice customer experience management suite is designed to help companies deliver flawless, consistent, reliable and personalized customer experience to all their customers.
Delighted
Delighted is the quickest and most effortless approach to accumulate real-time, noteworthy feedback from your clients, representatives, accomplices, and merchants.
SMG
SMG’s CEM is an online customer experience management platform that utilizes sophisticated technologies and automated learning mechanisms to generate insights about customer needs that would otherwise be less comprehensive and require a lot more time and effort if done manually.
Apptentive
Apptentive is a sentiment analysis tool that surveys customer satisfaction on products, especially mobile apps.
Satmetrix
Satmetrix is a customer experience management platform that offers technology, data and expertise to manage and deliver successful customer experiences.
Mopinion
Mopinion is an online feedback analytics software that collects and analyses web and mobile customer feedback in real-time.
Nicereply
It also analyzes what users like the most with the help of their precise surveys...
Feedier
Feedier makes taking feeding more appealing and fun, making it profoundly interactive for the users...
iperceptions
It features advanced collections and analysis, custom questions, white labeling, custom surveys, survey embed, industry-specific...
PeopleMetrics
The software is used to build a culture where decisions are made based on customer...
ResponseTek
It can generate detailed reports of customer journey data, including interaction type, touchpoint, churn reduction...
KPMG Nunwood
It can help businesses grow more by improving customer experiences and making better customer-centric business...
MyFeelBack Review and Overview
Surveys are being conducted around the world daily to know what people need or prefer. They can be for products such as shoes or services such as customer support. Surveys are integral to the development of any organization. At times, they can become vague or monotonous. Users have to fill in the same data time and again.
Why use MyFeelBack?
Generally, feedback forms or surveys made nowadays make us feel that they are bland and repetitive in most cases. MyFeelBack answers this problem as it uses "smart surveys" made using their editor. Also, a styling tool has been provided by the app that makes every and every form feel just perfect. These forms are customizable according to the user's requirements. They can be personalized for different types of devices as well.
Is it just a general survey app?
Feedback forms sometimes ask questions that are of no consequence to the user. But by using MyFeelBacks smart-surveys, the user receives the specific data that they require. For example, if a customer's name is missing in the database, then the smart-survey asks only their name. Implementing this reduces the number of questions asked repeatedly.
MyFeelBack also understands that not everyone will have different devices with them at all times. To answer this issue, they have the option of providing the surveys on a multitude of platforms such as text messages, emails, etc. The customer experience is monitored in real-time, helping to find the effectiveness of the questions asked that can be improved continually.
But is that all?
Not even close! MyFeelBack has many more features, such as the template library that provides the user with optimized deployments and smart scenarios. Another useful highlight is the inactivity feature. Companies realize that customers sometimes gradually reduce or stop using their service or product. But often they try to fix it without asking the customer why they stopped using it in the first place.
MyFeelBack realized this issue and has included an inactivity feature that asks the inactive customers what went wrong and how they can fix it. MyFeelBack also has a plethora of other services, making it the go-to destination for collecting data from customers.
Company Information
Company Name: MyFeelBack
Founded in: 2011