MyFeelBack

MyFeelBack

MyFeelBack is a robust customer satisfaction software designed to capture and manage user-generated content (UGC) at scale. It enables brands to gather authentic reviews, analyze customer feedback, and engage influencers, ultimately enhancing brand visibility, driving sales, and fostering customer loyalty through valuable insights and community building.

Top MyFeelBack Alternatives

1

VOCKAM

Vockam Tech Solutions revolutionizes B2B customer satisfaction by consolidating organizations on a unified platform, fostering collaboration on strategic objectives.

2

Skeepers Feedback Management

Skeepers Feedback Management is an AI-driven customer satisfaction software that transforms consumer feedback into actionable insights.

3

Upfeed

Upfeed empowers companies to harness customer feedback through feature-voting, enabling users to suggest and upvote ideas for product development.

4

Testapic

This platform enables quick collection of genuine user feedback on websites and applications, illuminating user expectations effectively.

5

GOOD MEAL

The CLIKING questionnaire empowers businesses to explore every facet of their operations through customizable, engaging surveys.

6

Je Donne Mon Avis

Committed to safeguarding contributors' personal data, this platform ensures secure storage on systems hosted in France, adhering to industry standards.

7

Grappin

With customizable surveys and real-time satisfaction metrics, companies can pinpoint user needs and prioritize actions...

8

UpMyShop!

By centralizing reviews and providing real-time analytics, it empowers establishments to improve their online reputation...

9

Expressyon

It facilitates both online and offline data collection, allowing real-time analysis of results...

10

SureCritic Reviews

By collecting feedback directly from real patrons, it ensures that all reviews—positive and negative—are visible...

11

Microsoft Dynamics 365 Customer Voice

Integrated with Dynamics 365 applications and built on Microsoft Forms, it streamlines survey creation and...

12

Feedbackstr

It streamlines feedback management, optimizes customer dialogue, and empowers businesses to make data-driven decisions...

13

Square Feedback

Customers can share their opinions via digital receipts or email campaigns, ensuring confidentiality...

14

Sibyl

Users can create tailored survey campaigns targeting specific objectives and customer segments...

15

QuestionPro CX

By utilizing innovative features like the AskWhy survey, customizable dashboards, and automated workflows, it empowers...

MyFeelBack Review and Overview

Surveys are being conducted around the world daily to know what people need or prefer. They can be for products such as shoes or services such as customer support. Surveys are integral to the development of any organization. At times, they can become vague or monotonous. Users have to fill in the same data time and again.

Why use MyFeelBack?

Generally, feedback forms or surveys made nowadays make us feel that they are bland and repetitive in most cases. MyFeelBack answers this problem as it uses "smart surveys" made using their editor. Also, a styling tool has been provided by the app that makes every and every form feel just perfect. These forms are customizable according to the user's requirements. They can be personalized for different types of devices as well.

Is it just a general survey app?

Feedback forms sometimes ask questions that are of no consequence to the user. But by using MyFeelBacks smart-surveys, the user receives the specific data that they require. For example, if a customer's name is missing in the database, then the smart-survey asks only their name. Implementing this reduces the number of questions asked repeatedly.

MyFeelBack also understands that not everyone will have different devices with them at all times. To answer this issue, they have the option of providing the surveys on a multitude of platforms such as text messages, emails, etc.  The customer experience is monitored in real-time, helping to find the effectiveness of the questions asked that can be improved continually.

But is that all?

Not even close! MyFeelBack has many more features, such as the template library that provides the user with optimized deployments and smart scenarios. Another useful highlight is the inactivity feature. Companies realize that customers sometimes gradually reduce or stop using their service or product. But often they try to fix it without asking the customer why they stopped using it in the first place.

MyFeelBack realized this issue and has included an inactivity feature that asks the inactive customers what went wrong and how they can fix it. MyFeelBack also has a plethora of other services, making it the go-to destination for collecting data from customers.

Top MyFeelBack Features

  • User-generated content collection
  • AI-driven review summary
  • Verified customer reviews
  • Multi-channel feedback integration
  • Influencer campaign management
  • Community engagement analytics
  • Product launch validation
  • Real-time sentiment analysis
  • Syndication of reviews
  • Automated feedback prioritization
  • Live shopping event management
  • Customizable customer communities
  • Shoppable influencer content
  • Enhanced e-reputation monitoring
  • Seamless e-commerce integration
  • Comprehensive VoC analysis
  • Collaborative content creation tools
  • Performance tracking for influencers
  • Increased conversion optimization
  • Ongoing customer loyalty programs