NPS and Survey for Zendesk
NPS and Survey for Zendesk is a powerful tool designed to enhance customer experience through tailored feedback mechanisms. Users can easily create and customize surveys, including NPS, CSAT, and open-ended questions, to gain actionable insights. Enhanced reporting features allow for precise tracking of responses, helping businesses identify areas for improvement and boost overall satisfaction.
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Top NPS and Survey for Zendesk Features
- Customizable survey templates
- Automated survey placeholders
- Multi-language support
- Real-time response tracking
- Detailed text feedback analysis
- Branding options for surveys
- Enhanced CSAT and NPS insights
- Easy survey creation process
- Integration with Zendesk tickets
- Customizable NPS question formats
- Actionable insights from raw data
- Survey response visualization tools
- Agent-specific performance tracking
- User-friendly feedback interface
- Comprehensive survey reporting features
- Quick sentiment assessment
- Mobile-friendly survey design
- Customer loyalty measurement tools
- Step-by-step survey creation guide
- Survey response prioritization features.
