SurveyCXM
SurveyCXM offers a robust platform for measuring Net Promoter Score (NPS) through customizable survey options. With real-time dashboard responses, text categorization for voice-of-customer insights, and a structured pricing model, it supports extensive survey campaigns via email or SMS, ensuring businesses gain actionable feedback efficiently.
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Designed to enhance customer loyalty, this NPS software streamlines the entire feedback process, from initial consultation to ongoing integration.
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Top SurveyCXM Features
- Survey design support
- Real-time dashboard responses
- Text categorization for VOC
- Customizable survey plans
- Multi-channel survey distribution
- Up to 240
- 000 surveys annually
- English and Hindi support
- Insights deck for analysis
- Cost-effective pricing options
- Campaign management tools
- Dashboard licenses for users
- QR code survey access
- Close-ended response tracking
- Automated NPS calculation
- Customer satisfaction metrics
- User-friendly interface
- Certification and affiliation endorsements
- Comprehensive reporting features
- Integration with existing systems
- Flexible payment options.
