Opiniator
Opiniator empowers businesses to proactively manage customer feedback and resolve issues in real-time. By utilizing mobile-friendly digital comment cards, it captures customer insights instantly, alerts staff to concerns, and tracks actions until resolution. This ensures unhappy customers are swiftly contacted, fostering recovery and retention while enhancing overall service quality.
Top Opiniator Alternatives
Oracle Maxymiser
Oracle Maxymiser empowers marketers to enhance customer journeys across websites and mobile apps through sophisticated testing and personalization.
Selligent
Selligent customer intelligence and marketing automation platform is designed to increase customer engagement and loyalty towards the brand.
Yalla
An all-in-one solution for online and remote teams, Yalla streamlines task management, client collaboration, team communication, and project timelines.
Userpilot
With Userpilot, teams can effortlessly create mobile-first Carousels and Slideouts, enhancing user onboarding without coding.
WEVO
Effortlessly transforming UX research, WEVO Pulse leverages advanced AI to deliver instant evaluations of digital experiences, offering rapid, actionable insights.
Usabilla
Optimize digital channels effectively by harnessing real-time customer feedback. Users...
SmileBack
By leveraging CSAT and NPS metrics, businesses can promptly identify service gaps and enhance operational...
TalkToTheManager
Managers receive these messages instantly, enabling immediate responses to enhance customer satisfaction and foster loyalty...
Sparkcentral
It implements the advanced automation technology to route specific customer issues to the right agents...
Feedb
With automated requests for 1st and 3rd party reviews, customizable communication, and smart automation, it...
Userpilot
It offers insights into user behavior, enables contextual onboarding, and captures sentiment via microsurveys...
SailPlay Loyalty
It integrates multiple data sources for rich customer insights, enabling tailored marketing...
Auryc
Its real-time journey intelligence platform offers visual context across user interactions, enabling businesses to swiftly...
Tealeaf
With tools like cxReveal for session replay, cxImpact for visualizing customer journeys, and cxView for...
GetFeedback
By capturing rich feedback through email, SMS, and digital channels, it enables businesses to listen...
Top Opiniator Features
- Real-time issue tracking
- Immediate customer alerts
- Multi-channel feedback options
- No app required for feedback
- Photo upload for detailed insights
- Customizable feedback icons
- Performance dashboards for locations
- Bilingual feedback support
- Automated staff notifications
- On-site feedback collection methods
- Quick survey responses via SMS
- Instant business-customer connection
- Leaderboard for performance comparison
- Net Promoter Score measurement
- Feedback process design assistance
- Touchless feedback collection
- 2-way messaging capabilities
- Action tracking until resolution
- Customer recovery strategies
- Digital comment card system
Top Opiniator Alternatives
- Oracle Maxymiser
- Selligent
- Yalla
- Userpilot
- WEVO
- Usabilla
- SmileBack
- TalkToTheManager
- Sparkcentral
- Feedb
- Userpilot
- SailPlay Loyalty
- Auryc
- Tealeaf
- GetFeedback
