SmileBack
Designed exclusively for MSPs, this customer feedback system focuses on optimizing client satisfaction through real-time insights. By leveraging CSAT and NPS metrics, businesses can promptly identify service gaps and enhance operational efficiency. Integration with existing systems streamlines workflows, making it effortless to collect and analyze valuable customer feedback.
Top SmileBack Alternatives
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Top SmileBack Features
- Customer satisfaction focused
- Tailored for MSPs
- Instant feedback collection
- CSAT and NPS metrics
- Quantitative and qualitative insights
- Service gap identification
- Automated survey distribution
- Seamless system integration
- Custom-branded surveys
- One-click survey triggers
- Real-time response monitoring
- Personalized account setup
- High response rate averages
- Workflow automation capabilities
- Social proof leveraging
- Google Reviews integration
- Custom client reporting
- Feedback-driven QBR preparation
- Easy 14-day trial
- Secure data encryption
