Oracle Cloud CX
Oracle Cloud CX leverages a robust cloud platform to integrate customer behaviors, transactions, and demographics seamlessly across various functions like marketing, sales, and service. Its intuitive tools empower business users while offering developers the flexibility to enhance applications, ensuring personalized customer experiences through centralized content management and security.
Top Oracle Cloud CX Alternatives
Adobe Sensei
Adobe Sensei leverages AI and machine learning to simplify the complexities of customer experience design.
Cisco CX Cloud
Cisco CX Cloud serves as a centralized platform providing access to expert insights, best practices, and actionable telemetry.
Microsoft Customer Experience Platform
The Microsoft Customer Experience Platform empowers businesses by unifying siloed data, enabling a 360-degree view of customers.
Qualtrics XM for Customer Experience
Qualtrics XM for Customer Experience empowers businesses to identify and address pain points swiftly, transforming complex customer data into actionable insights.
piHAPPINESS
Designed for seamless management of company hierarchies, piHappiness enables users to create tailored surveys and integrate feedback tools across various applications.
Infor Customer Experience Suite
The Infor Customer Experience Suite empowers businesses to create exceptional customer interactions by integrating data across all channels.
know N act
Users can instantly connect with customers, receive feedback, and respond with enticing offers...
NICE Customer Experience Analytics
By unifying data from various touchpoints, it enables organizations to visualize customer journeys, predict behaviors...
UserReplay
Utilizing machine learning, it offers high-quality session replays and real-time, customizable dashboards...
NICE Enlighten AI
By integrating real-time insights into NICE CX applications, it empowers agents to enhance their service...
Rhombus
It automates workflows, streamlines communication, and enriches customer profiles, enabling sales teams to connect with...
Verint Open Platform
Tailored for contact centers, it utilizes advanced AI bots that continuously learn and adapt within...
Spectoos
Users can gather feedback from major review sites or create custom request forms for their...
Khoros CX Insights
It normalizes and classifies interactions, enabling organizations to visualize customer feedback and engagement patterns...
mParticle
Its AI-driven platform empowers teams to personalize interactions, streamline workflows, and activate audiences across various...
