Rhombus
An innovative AI-powered communication platform, Distro enhances teamwork and customer interactions by integrating a cloud call center and a sophisticated dialer. It automates workflows, streamlines communication, and enriches customer profiles, enabling sales teams to connect with prospects swiftly and efficiently while providing personalized support.
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Top Rhombus Features
- AI-powered call transcript organization
- Seamless warm transfer functionality
- Centralized contact management system
- Enriched customer profiles
- Hyper-segmented SMS campaigns
- Automated workflow builder
- Customizable phone menus
- Intelligent call labeling system
- Sentiment trend analysis
- Collaborative team threads
- Detailed customer engagement timeline
- Advanced call queue customization
- 360-degree customer view integration
- Real-time team performance insights
- Contextual conversation switching
- Enhanced call routing options
- Instant cloud call center setup
- No hardware required deployment
- Unified inbox for team collaboration
- Effortless integration with existing software.
