Pega Co-Browse
Pega Co-Browse enhances customer interactions by allowing representatives to navigate alongside clients in real-time. With a simple JavaScript tag, it enables screen shar... Pega Co-Browse enhances customer interactions by allowing representatives to navigate alongside clients in real-time. With a simple JavaScript tag, it enables screen sharing, highlights important information, and securely masks sensitive data. This no-code solution seamlessly integrates with various chat platforms, ensuring privacy while delivering efficient and personalized service.
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Company Information
- Company: Pega
- Country: United States
Top Pega Co-Browse Features
- No downloads or installations required
- Single line JavaScript integration
- Real-time customer page sharing
- Highlighting and visual cues
- Customer page control option
- Sensitive information masking
- No code masking solution
- HTML element masking capabilities
- Cross-browser compatibility
- Optimized for mobile devices
- Seamless telephony system integration
- Pega Chat integration
- Custom chat platform integration
- Consistent customer service experience
- Enterprise-grade security features
- Scalable architecture for enterprises
- Centralized content and resources
- User-friendly interface design
- Fast client assistance
- Privacy-conscious solution design
