ScreenMeet

ScreenMeet

This remote support software significantly boosts IT Help Desk and Contact Center efficiency, enabling teams to resolve 32% more issues on the first call. With secure, seamless access to Windows, Mac, iOS, and Android devices, agents can collaborate via voice, video, and screen sharing—all within a single interface, enhancing the customer experience.

Top ScreenMeet Alternatives

1

NetOp Remote Support

NetOp Remote Support enables efficient troubleshooting and support across various operating systems, offering features like role-based access through the NetOp Portal.

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2

RemoteToPC

RemoteToPC offers robust remote support software designed for enterprises and IT teams, facilitating seamless access to PCs and Macs.

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3

LiteManager

LiteManager is a versatile remote support software that enables seamless control of computers over the Internet or local networks.

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4

Cireson Self-Service Portal

The Cireson Self-Service Portal transforms the end-user experience by replacing the Microsoft Self-Service Portal for Service Manager.

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5

Chrome Remote Desktop

Chrome Remote Desktop allows users to securely access their computers from various devices, including phones, tablets, and other PCs.

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6

BMC Helix Client Management

BMC Helix Client Management streamlines endpoint management through automated processes, enhancing user experience while controlling costs and ensuring compliance.

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7

ScreenMeet Support

With secure remote access across multiple platforms and integrated voice, video, and screen sharing, agents...

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8

Remote Support and Meetings

It features custom online meetings, audio integration, and desktop recording, all without the need for...

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9

RemotePC

With plans accommodating unlimited user licenses and access to multiple devices, users can collaborate effectively...

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10

TSplus Remote Support

It offers unattended access, secure screen sharing, and file transfer capabilities, enabling support agents to...

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11

SecureCRT

Users appreciate the responsiveness to feedback, often highlighting improvements based on their suggestions...

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12

SolarWinds DameWare Remote Everywhere

It prioritizes user data security with advanced encryption and two-factor authentication...

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13

HelpWire

With features like quick session initiation, unattended access, and robust security, technicians can resolve issues...

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14

No-IP Remote Access

It seamlessly associates an easy-to-remember hostname with your dynamic IP address, ensuring uninterrupted connectivity...

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15

Splashtop Remote Support

Ideal for IT professionals and small teams, it enables quick troubleshooting and real-time patch management...

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Top ScreenMeet Features

  • Secure remote takeover
  • No-download collaboration
  • Asynchronous ticket submission
  • Enterprise cloud-native architecture
  • Amazon Web Services integration
  • SOC2 Type 2 certified
  • Embedded remote desktop support
  • Multi-tenant cloud scalability
  • 24/7 customer support
  • Seamless CRM integration
  • Video recording for tickets
  • Single-click agent access
  • Enhanced agent productivity
  • Custom and recorded training
  • Global data center footprint
  • Role-based access control
  • Quick onboarding process
  • Real-time customer experience
  • First call resolution increase
  • Simplified user interface