ScreenMeet

ScreenMeet

This remote support software significantly boosts IT Help Desk and Contact Center efficiency, enabling teams to resolve 32% more issues on the first call. With secure, seamless access to Windows, Mac, iOS, and Android devices, agents can collaborate via voice, video, and screen sharing—all within a single interface, enhancing the customer experience.

Top ScreenMeet Alternatives

1

NetOp Remote Support

NetOp Remote Support enables efficient troubleshooting and support across various operating systems, offering features like role-based access through the NetOp Portal.

2

RemoteToPC

RemoteToPC offers robust remote support software designed for enterprises and IT teams, facilitating seamless access to PCs and Macs.

3

LiteManager

LiteManager is a versatile remote support software that enables seamless control of computers over the Internet or local networks.

4

Cireson Self-Service Portal

The Cireson Self-Service Portal transforms the end-user experience by replacing the Microsoft Self-Service Portal for Service Manager.

5

Chrome Remote Desktop

Chrome Remote Desktop allows users to securely access their computers from various devices, including phones, tablets, and other PCs.

6

BMC Helix Client Management

BMC Helix Client Management streamlines endpoint management through automated processes, enhancing user experience while controlling costs and ensuring compliance.

7

ScreenMeet Support

With secure remote access across multiple platforms and integrated voice, video, and screen sharing, agents...

8

Remote Support and Meetings

It features custom online meetings, audio integration, and desktop recording, all without the need for...

9

RemotePC

With plans accommodating unlimited user licenses and access to multiple devices, users can collaborate effectively...

10

TSplus Remote Support

It offers unattended access, secure screen sharing, and file transfer capabilities, enabling support agents to...

11

SecureCRT

Users appreciate the responsiveness to feedback, often highlighting improvements based on their suggestions...

12

SolarWinds DameWare Remote Everywhere

It prioritizes user data security with advanced encryption and two-factor authentication...

13

HelpWire

With features like quick session initiation, unattended access, and robust security, technicians can resolve issues...

14

No-IP Remote Access

It seamlessly associates an easy-to-remember hostname with your dynamic IP address, ensuring uninterrupted connectivity...

15

Splashtop Remote Support

Ideal for IT professionals and small teams, it enables quick troubleshooting and real-time patch management...

Top ScreenMeet Features

  • Secure remote takeover
  • No-download collaboration
  • Asynchronous ticket submission
  • Enterprise cloud-native architecture
  • Amazon Web Services integration
  • SOC2 Type 2 certified
  • Embedded remote desktop support
  • Multi-tenant cloud scalability
  • 24/7 customer support
  • Seamless CRM integration
  • Video recording for tickets
  • Single-click agent access
  • Enhanced agent productivity
  • Custom and recorded training
  • Global data center footprint
  • Role-based access control
  • Quick onboarding process
  • Real-time customer experience
  • First call resolution increase
  • Simplified user interface