Sprinklr Platform
The Sprinklr Platform revolutionizes customer relationship management by unifying marketing, customer service, and insights across 30+ digital channels. It empowers teams with AI-driven capabilities, real-time market data, and streamlined workflows, enhancing engagement and driving revenue. Trusted by top brands, it transforms customer experiences into strategic advantages.
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Top Sprinklr Platform Features
- Unified customer experience engine
- Real-time market insights
- Autonomous AI-powered workflows
- Centralized governance across teams
- Generative AI for brand decision-making
- Multi-channel engagement capabilities
- Integrated customer service metrics
- Automated reporting and analytics
- Enhanced workforce engagement tools
- Social listening and crisis mitigation
- Seamless third-party integrations
- Customized AI model optimization
- Global campaign orchestration
- Marketing asset re-use increase
- Actionable contact center insights
- Omnichannel customer service scaling
- AI-driven consumer insights
- Efficient advertising workflow automation
- Reduced manual processes
- Trusted by top global brands
