TOPdesk

TOPdesk

By: TOPdesk

TOPdesk is an Online Virtual Service Desk Software that was founded in 1993 with the aim of assisting the users in their business procedures and carries out their operations efficiently without creating any hassles. The software makes sure that its users' customers get the best services and experiences while doing any business deals with them.

Based on 20 Votes
Top TOPdesk Alternatives
  • GLPI
  • IT Service Management
  • ManageEngine ServiceDesk Plus
  • Electric AI
  • Ivanti Service Manager
  • Hivy
  • Incident IQ
  • askSpoke
  • EasyVista Service Manager
  • Splashtop On-Demand Support
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Top TOPdesk Alternatives and Overview

1

GLPI

GLPI is an advanced service desk and ITSM software that helps users to take control and manage the company's IT infrastructure efficiently.

By: TECLIB
Based on 11 Votes
2

IT Service Management

By: ServiceAide
Based on 1 Vote
3

ManageEngine ServiceDesk Plus

By: ManageEngine
Based on 31 Votes
4

Electric AI

By: Electric AI
Based on 1 Vote
5

Ivanti Service Manager

Ivanti Service Manager is a cloud-based Service Desk Solution, which provides a flexible and affordable solution for automating workflows and terminating the time-demanding and costly manual procedures.

By: Ivanti
Based on 6 Votes
6

Hivy

Hivy - Work happily with all the things that you need at your workplace.

By: Hivy (acquired by Managed by Q)
Based on 10 Votes
7

Incident IQ

By: Incident IQ
Based on 73 Votes
8

askSpoke

By: askSpoke
Based on 45 Votes
9

EasyVista Service Manager

By: EasyVista
Based on 79 Votes
10

Splashtop On-Demand Support

By: Splashtop Inc.
Based on 48 Votes

TOPdesk Review and Overview

With the latest software tools and technologies growing up in all fields of business and market industry, people are using them to the fullest to upgrade their business sales and enhance their productivity explicitly. These tools not only help them in engaging with their customers but also improves their market reputation in their respective fields of business industry. TOPdesk is the best software when it comes to Desk Services as it provides tons of features to the users and rigorously focuses on their users' overall development. It also makes sure that the institutions and organizations associated with them provide the best customer experience to their community.

Revamps the Enterprise Service Management

The software was built with the aim of helping its users in managing their business deals and processes from home or any part of the world.  It acts as a virtual IT support HR  that prioritizes customer satisfaction and helps in sorting out their issues as soon as possible. It promotes transparency in its operations, which not only helps in gaining customers' trust but also improves the overall company's management system. TOPdesk acts as a cross-linked platform that helps in bringing together all the team members in one domain, which not only increases their productivity but also clears any kind of misunderstanding created in the company.    

Handles all your assets professionally

The software helps its users in taking care of their business and also provides them the option to keep an eye on their Assets and expenditure. The financial team of the company can easily register all kinds of assets and take care of them efficiently. The software also takes care of your incident Management in and helps in recording and processing on kinds of complaints to the IT helpdesk by assigning tickets to the agents without facing any hassles. TOPdesk has come up with 90 plus integrations with different types of software  tools and applications which helps  the users in completing their unfinished task as soon as possible  

Provides the latest IT support to your company

TOPdesk it supports management software (ITSM)  helps in bringing the latest IT services to the users that not only share technical knowledge with them but also take care of all the issues faced by providing answers to the problems in quality time. The companies can help the customers using this software by answering their issues with the use of a self-service portal as well as an AI-based chatbot, which efficiently takes care of all the technical problems faced by them. 

Company Information

Company Name: TOPdesk

Founded in: 1993