TurboCX
TurboCX streamlines customer engagement by consolidating all conversations into a single official WhatsApp number. Teams can easily distribute chats, utilize a proactive chatbot for lead qualification, and send bulk messages to over 256 contacts. With powerful analytics and customizable features, it enhances collaboration and boosts performance for businesses.
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Top TurboCX Features
- Easy account registration
- Integrated onboarding support
- Shared team inbox
- Business chatbot creation
- Real-time chat monitoring
- Proactive sales assistance
- Bulk messaging capabilities
- Contact assignment to agents
- Performance tracking tools
- Editable customer profiles
- Automated inquiry saving
- SLA setting for responses
- Chat routing by preference
- Broadcast scheduling options
- Customizable welcome messages
- Quick reply setup
- Auto alerts for important updates
- Data import and export
- Analytics dashboard for usage
- Unlimited contact messaging templates
