Zoho SalesIQ

Zoho SalesIQ

By: Zoho Corporation Pvt. Ltd.

Zoho SalesIQ is a live chat software that helps track and engage website visitors by providing critical information, like geolocation, web path, and referrers. The software enables companies to see where visitors are coming from and monitor visitor activity on the website to engage them without unsettling their browsing experience. SalesIQ CRM data can be used to prioritize visitors in real-time to proactively initiate rule-based chat conversations.

From: India Web Visibility: 76.38%
Based on 11 Votes
Top Zoho SalesIQ Alternatives
  • LiveChat
  • JivoChat
  • Chatra
  • Crisp
  • tawk.to
  • Chatango
  • LivePerson
  • Zopim
  • CometChat
  • iAdvize
  • Rocketbots
  • Surbo
  • Rebot.me
  • uhChat
  • LiveHelpNow
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Top Zoho SalesIQ Alternatives and Overview

1

LiveChat

LiveChat provides real-time chat analytics and software solutions for e-commerce sales and support agents.

By: LiveChat, Inc. From USA
Based on 90 Votes
2

JivoChat

Jivochat is a live chat solution that helps inquisitive website visitors clear their doubts by initiating a live chat with website operators.

By: JivoSite, Inc. From USA
Based on 9 Votes
3

Chatra

This intelligent live chat software offers free as well as paid plans covering almost all the standard features most live chat software has to offer.

By: Roger Wilco LLC
Based on 41 Votes
4

Crisp

Crisp is software that allows organizations to interact with customers and manage them while also increasing engagement with them and attracting new users as well.

By: Crisp
Based on 10 Votes
5

tawk.to

Tawk To is a live chat app developed to enhance the customer engagement experience by enabling multiple websites and agents to collaborate in a unified dashboard in real-time along with a live search engine experience.

By: tawk.to ltd. From Latvia
Based on 20 Votes
6

Chatango

By: Chatango
Based on 1 Vote
7

LivePerson

It helps companies create long-lasting relationships with clients and measure valuable trends in real-time through...

By: LivePerson, Inc. From USA
8

Zopim

It offers customizable chat invitations, chat analytics, real-time visitor insights like Geo-tracking and Browser-spotting, automatic...

By: Zopim Technologies Pte Ltd From Singapore
9

CometChat

The software provides an environment within which companies can interact with their customers through their...

By: Inscripts
Based on 9 Votes
10

iAdvize

It helps businesses target right visitors and increase conversions by letting operators initiate conversation with...

By: iAdvize SAS From France
Based on 5 Votes
11

Rocketbots

It is a multichannel interaction tool that supports messages from all the major platforms...

By: Rocketbots
Based on 2 Votes
12

Surbo

Its NLP helps in understanding the customer’s intent to establish a conversation, just as a...

By: Surbo
13

Rebot.me

This program is made to be accessible and powerful at the same time, and thus...

By: Rebot.me
Based on 1 Vote
14

uhChat

Users may integrate uhChat in their website to ramp up client engagement and drive revenue...

By: uhChat
Based on 1 Vote
15

LiveHelpNow

It allows you to know more about your customers, increase sales, integrate with third-party apps...

By: LiveHelpNow LLC. From USA
Based on 24 Votes

Zoho SalesIQ Review and Overview

With the emergence of online sales tools, the process of selling both online and offline has assumed a more targeted and organized approach. Teams work around sales software and go about executing their tasks systematically. This has also enabled organizations to measure and rate the performance of sales teams more accurately. ZOHO SalesIQ is one of those sales tools that has had a significant impact on the way organizations approach sales. The tool offers a variety of features that enable sales teams to consolidate their efforts and produce better sales revenues.

Track and engage features

The tool offers track and engages features that captivate the attention of users and assist sales teams in lead generation. Options like personalized chat, geolocating visitors, new leads identification, automatic chat translation, and visitor footprint tracking enable users to identify potential leads and put them into the sales funnel. The features also help users in identifying return customers and offer them attractive offers to increase sales volume per customer. Apart from these, the tool also has a Live Chat Software on offer.

The Live Chat Software

The software offers options like chatbox customization and real-time traffic monitoring to help teams better engage with leads. It also offers analytics options that help users leverage the power of data to decide on the further course of communication with leads. Additionally, the tool offers features that help users to organize leads into groups based on their interests and recent activity in the sales funnel. The users can classify them as hot, warm or cold and proceed with the sales pitch accordingly. This helps users in channelizing their efforts towards the leads that have the highest probability of conversion.

Automation and integration options

The tool also offers features that allow users to automate several tasks. For instance, users can use bots to initially interact with the customers and collect primary data like name and email id. The bots are also capable of indexing this data into the customer database. Once the data is received, a member of the sales team can be assigned to nurture the lead and help him progress to the next phase of the sales funnel. In addition to these features, the tool also offers integration options with several other online tools like Weebly, Joomla, and Wix.

Company Information

Company Name: Zoho Corporation Pvt. Ltd.

Company Address: DLF IT Park, Block 7, Ground floor, No. 1/124, Shivaji Garden, Chennai, India

Founded in: 1996

Top Features

General Features
  • - Real time Chat
  • Visitor Info
  • Track visitor Location
  • Targeted Messages
  • Personalized Chat
  • Proactive Chat
  • Interactive Email Campaign
  • Traffic Monitoring
  • Customised Chat Window
  • Software Integration
Product Feature
  • Differentiate Visitor
  • Actionable Analytics
  • Pro-Active Triggers
  • Previous Interactions
  • Assign Follow Up
  • Canned Responses
  • Chat departments
  • Prebuilt Reports
  • Real Time Training
  • Team monitoring
  • Any Mobile Chat