Top Acquire Alternatives and Overview

Acquire is a multi-channel client communication platform that boasts something more than just a chat feature. A highly innovative and technical advanced tool, Acquire, caters requirements from clients across various business sectors. It offers features including text chat, co-browsing, voice call, live video chat, screen sharing, and much more. Acquire co-browsing feature empowers two-way interaction, with no downloads required on any side. Fix user's queries by acquiring your client's screen with their consent, using Acquire, and make users happy.

What's more, you can avail tools, for example, instant document sharing, speech recognition, live call recording, and call support as the tool automatically dole outcalls to accessible operators. Other top features incorporate single direction video support with the client having the option to see the counselor, chat history, real-time analytic reports, visitor journeys, and much more.

Smart Chatbots

Acquire's Chatbots use fantastic machine learning and artificial intelligence calculations to give quick responses to necessary inquiries. This permits your operators to oblige clients with complicated issues while guaranteeing that the Chatbots take care of fundamental concerns. For complex questions that require advanced answers, Chatbots consequently course them to human agents relying upon the rules and triggers.

Personalized Support

Acquire furnishes you with an incredibly fantastic collection of support tools and features that take into consideration the smarter and faster delivery of customized support at scale. Screen-sharing capacities empower you to reply, connect with your clients any place, anytime, which enormously affects consumer loyalty, and fundamentally improve your retention standard. If you are helping clients through live chat or setting up a self-service resource, Acquire online knowledgebase ensures queries are resolved quickly.

Better Sales

Since your users can easily connect with your support group and the other way around, user's engagement incredibly improves. This opens up ample opportunities for marketing and interaction that bring about more conversion and better deals. With noteworthy chat forms, the Acquire can pre-collect significant data from clients before the chat meeting starts. The Acquire ensures you are never missing an opportunity to make your client feel satisfied with the products and services you are offering.

Company Name: Acquire

Founded in: 2018