Salesforce Live Agent
Salesforce Live Agent enhances customer service with a powerful live chat solution that integrates AI and CRM. It enables agents to deliver personalized support while automating routine tasks. With low-code customization options and real-time data integration, it empowers teams to improve efficiency, resolve issues faster, and elevate customer satisfaction.
Top Salesforce Live Agent Alternatives
Chaport Live Chat
Chaport Live Chat is a user-friendly live chat software designed to enhance website communication.
Tagove Live Chat Software
Tagove Live Chat Software revolutionizes customer support by integrating messaging, video, and agent tools in a single platform.
Moxie
Client assistance in today's digital world is progressively handled by live chat.
Kommunicate
This AI-powered live chat software empowers businesses to enhance customer interactions with instant, empathetic support.
ChatBot
ChatBot is an AI-powered live chat software that enhances customer service by delivering instant, human-like responses 24/7.
Acquire
Acquire is an online, cloud-based customer communication tool that offers multi-channel messaging services to small and medium-sized organizations to assist them with retaining and acquiring clients.
Botsplash
With features like AI-driven responses, real-time collaboration, and integrated scheduling, it enhances communication efficiency and...
Velaro
With features like personalized messaging, proactive chat invitations, and AI-driven chatbots, it empowers businesses to...
Provide Support Live Chat
It features real-time visitor monitoring, geo-location mapping, and a spell-checker...
Applozic
It offers self-service resources, insightful webinars, and robust content management to improve agent efficiency...
WebGreeter
Meticulously trained agents swiftly qualify leads and address queries in real time, ensuring no opportunity...
Smith ai Live Website Chat
Its AI-assisted agents screen, intake, and schedule prospects seamlessly, while chat transcripts integrate directly with...
JivoChat
With support for over 20 languages and access to multiple channels, including social media, agents...
HappyFox Chat
Its user-friendly interface supports unlimited agents and features like automated translations, customizable chat widgets, and...
ChatBeacon Live Chat
By consolidating interactions from various platforms into a single dashboard, it enhances team collaboration with...
Top Salesforce Live Agent Features
- AI-powered customer interactions
- Low-code customization builder
- Multi-channel messaging support
- Real-time data integration
- Natural language processing capabilities
- Automated response generation
- Personalized service recommendations
- AI-driven case classification
- Seamless agent handoff
- Predictive analytics for service
- Knowledge base enhancement tools
- Generative AI for support
- Automated summary creation
- Customizable service workflows
- Einstein Trust Layer security
- Multilingual bot deployment
- Quick setup with templates
- Enhanced search functionality
- Real-time conversation analysis
- 24/7 AI customer engagement
