ICE Chat
ICE Chat enhances customer engagement through integrated live chat solutions, allowing businesses to connect personally with website visitors. Equipped with a self-learning knowledge base and skill-based routing, agents can efficiently handle inquiries, cross-sell, and upsell. Real-time monitoring, AI chatbots, and customizable surveys further streamline customer support and improve satisfaction.
Top ICE Chat Alternatives
HappyFox Chat
HappyFox Chat delivers real-time communication with customers across web, desktop, and mobile platforms.
Provide Support
Provide Support is a robust live chat software designed for seamless customer interaction across platforms, including Windows, macOS, Linux, Android, and iOS.
Smith ai Live Website Chat
Smith.ai Live Website Chat enhances business efficiency by offering 24/7 live chat support, significantly increasing lead conversion rates.
BirdSeed
BirdSeed transforms website interactions by enabling real-time connections between businesses and users.
Applozic
Empowering conversations and enhancing customer engagement, Applozic leverages AI for seamless interactions across campaigns and support channels.
PHP Live
This live chat software enhances customer engagement by allowing real-time communication with website visitors.
Velaro
With features like personalized messaging, proactive chat invitations, and AI-driven chatbots, it empowers businesses to...
ApexChat
Offering services like call center support, appointment setting, and advanced ad conversion tools, it helps...
Acquire
The software is developed with an intent to overcome any barrier between the sales team...
BigAnt
With powerful server controls and the ability to host on local servers, it ensures secure...
Kommunicate
It seamlessly integrates with various platforms, enabling users to create chatbots effortlessly without sign-up...
Chatbox
Users can explore resources like the 10DLC guide, pricing insights, and advanced P2P texting...
Tagove Live Chat Software
With real-time co-browsing and live chat capabilities, agents can swiftly address complex inquiries while intelligent...
LiveChat
With features like automated responses, pre-set messages, and seamless integration with platforms such as Shopify...
Salesforce Live Agent
It enables agents to deliver personalized support while automating routine tasks...
Top ICE Chat Features
- Integrated self-learning knowledge base
- Proactive chat initiation
- Skill-based routing
- Real-time performance monitoring
- Custom survey management
- Multiple chat session support
- Advanced reporting and insights
- Intelligent AI chatbots
- Automated responses for common queries
- Seamless CRM integration
- Cross-selling and upselling opportunities
- Website visitor behavior tracking
- Custom rule creation
- Escalation to supervisors
- Round-the-clock assistance
- Mobile and portal compatibility
- Enhanced customer engagement tools
- Visitor information collection
- ROI impact measurement
- Actionable performance metrics
