Aircall
This customer service software enhances communication with AI-powered conversation intelligence, elevating sales and support outcomes. Aircall integrates seamlessly with existing CRMs, providing a unified view of customer interactions. Its intuitive interface and robust analytics empower teams to deliver personalized, efficient service, ensuring that customer needs are met with precision.
Top Aircall Alternatives
HubSpot Service Hub
HubSpot Service Hub is an AI-powered customer service software designed to enhance support and drive customer retention.
Bright Pattern
Bright Pattern offers innovative cloud-based customer service software that seamlessly integrates various communication channels, including voice, SMS, and social media.
ngDesk
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iSupport
Celebrating 30 years in the industry, iSupport offers powerful reporting tools to effortlessly communicate key performance indicators and enhance team collaboration.
VerticalOps
VerticalOps offers tailored solutions to enhance business performance through real-time analytics, expert customer service, and an exceptional sales team.
Acobot
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PhaseWare Tracker
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Top Aircall Features
- AI-powered conversation intelligence
- Integrated CRM syncing
- Multi-channel communication support
- Real-time coaching capabilities
- Customizable call routing
- AI context for personalization
- Advanced analytics dashboard
- Easy onboarding process
- VoIP technology compatibility
- Callback request functionality
- Shared inboxes for team collaboration
- Call whispering and monitoring
- Live note-taking feature
- Detailed customer interaction history
- Smart distribution ring rules
- Comprehensive team performance tracking
- Remote operation compatibility
- 24/7 customer service availability
- Built-in integrations with 80+ tools
- User-friendly interface for agents.
Top Aircall Alternatives
- HubSpot Service Hub
- Bright Pattern
- ngDesk
- iSupport
- VerticalOps
- Acobot
- PhaseWare Tracker
- Giva Customer Service
- CallVU
- Customer Support Suite
- USAN Contact Suite for Amazon Connect
- Applied CSR24
- Ozmo Omnichannel Support Platform
- Helpspot
- Crow Canyon Customer Support
