Aircall
This customer service software enhances communication with AI-powered conversation intelligence, elevating sales and support outcomes. Aircall integrates seamlessly with existing CRMs, providing a unified view of customer interactions. Its intuitive interface and robust analytics empower teams to deliver personalized, efficient service, ensuring that customer needs are met with precision.
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Top Aircall Features
- AI-powered conversation intelligence
- Integrated CRM syncing
- Multi-channel communication support
- Real-time coaching capabilities
- Customizable call routing
- AI context for personalization
- Advanced analytics dashboard
- Easy onboarding process
- VoIP technology compatibility
- Callback request functionality
- Shared inboxes for team collaboration
- Call whispering and monitoring
- Live note-taking feature
- Detailed customer interaction history
- Smart distribution ring rules
- Comprehensive team performance tracking
- Remote operation compatibility
- 24/7 customer service availability
- Built-in integrations with 80+ tools
- User-friendly interface for agents.
