iSupport
Celebrating 30 years in the industry, iSupport offers powerful reporting tools to effortlessly communicate key performance indicators and enhance team collaboration. With permission-based dashboards and customizable workflows, users can tailor their experience. The Incident Management and Service Desk editions come with essential features for efficient asset tracking, multi-channel communication, and streamlined approvals.
Top iSupport Alternatives
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Aircall
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Giva Customer Service
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HubSpot Service Hub
HubSpot Service Hub is an AI-powered customer service software designed to enhance support and drive customer retention.
Customer Support Suite
The Customer Support Suite revolutionizes service operations by enabling efficient tracking and reporting of customer requests through a cloud-based platform.
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USAN Contact Suite for Amazon Connect
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Top iSupport Features
- Powerful reporting tools
- Permission-based dashboards
- Customizable workflows
- Approval cycles setup
- Workflow templates
- Change controls management
- Corporate governance integration
- Clear accountability pathways
- Multi-channel communication management
- End user self-service portal
- Asset tracking capabilities
- Incident management features
- Problem management functionality
- Service catalog integration
- Configuration management database
- Third-party tool integration
- Quick deployment options
- Out-of-the-box usability
- Customizable forms and fields
- Flexible routing methods
