iSupport
Celebrating 30 years in the industry, iSupport offers powerful reporting tools to effortlessly communicate key performance indicators and enhance team collaboration. With permission-based dashboards and customizable workflows, users can tailor their experience. The Incident Management and Service Desk editions come with essential features for efficient asset tracking, multi-channel communication, and streamlined approvals.
Top iSupport Alternatives
Bright Pattern
Bright Pattern offers innovative cloud-based customer service software that seamlessly integrates various communication channels, including voice, SMS, and social media.
Acobot
Acobot revitalizes e-commerce by transforming visitor interactions into engaging shopping experiences.
Aircall
This customer service software enhances communication with AI-powered conversation intelligence, elevating sales and support outcomes.
Giva Customer Service
Giva Customer Service Software offers a robust platform for enhancing customer support operations.
HubSpot Service Hub
HubSpot Service Hub is an AI-powered customer service software designed to enhance support and drive customer retention.
Customer Support Suite
The Customer Support Suite revolutionizes service operations by enabling efficient tracking and reporting of customer requests through a cloud-based platform.
ngDesk
Their global team of software experts ensures tailored support, addressing challenges both big and small...
Applied CSR24
Clients can access their policies, submit claims, and make payments anytime, anywhere...
VerticalOps
By transforming unclaimed partials into valuable customers, they help businesses retain existing clients and boost...
Helpspot
With a built-in knowledge base, teams can store troubleshooting documentation efficiently...
PhaseWare Tracker
It streamlines issue tracking, complaint management, and CRM, offering insights with customizable dashboards and visual...
ManageEngine SupportCenter Plus
It automates request handling, enhancing efficiency with a customizable self-service portal...
CallVU
Utilizing generative AI, it streamlines processes, reduces call volumes, and empowers users with easy-to-navigate digital...
ServiceMobility
Its self-service portal enhances customer interaction, enabling users to schedule service, track technicians, and provide...
USAN Contact Suite for Amazon Connect
Developed from customer feedback, these tools streamline operations, enabling quick deployment without complex integrations, ultimately...
Top iSupport Features
- Powerful reporting tools
- Permission-based dashboards
- Customizable workflows
- Approval cycles setup
- Workflow templates
- Change controls management
- Corporate governance integration
- Clear accountability pathways
- Multi-channel communication management
- End user self-service portal
- Asset tracking capabilities
- Incident management features
- Problem management functionality
- Service catalog integration
- Configuration management database
- Third-party tool integration
- Quick deployment options
- Out-of-the-box usability
- Customizable forms and fields
- Flexible routing methods
Top iSupport Alternatives
- Bright Pattern
- Acobot
- Aircall
- Giva Customer Service
- HubSpot Service Hub
- Customer Support Suite
- ngDesk
- Applied CSR24
- VerticalOps
- Helpspot
- PhaseWare Tracker
- ManageEngine SupportCenter Plus
- CallVU
- ServiceMobility
- USAN Contact Suite for Amazon Connect
