Awaken
Awaken revolutionizes contact center operations with real-time agent assistance and AI-driven conversational analytics. Designed by experts, it enhances agent performance, reduces handling time, and accelerates training. With automated quality assurance and flexible integration, it empowers teams to streamline workflows and boost customer satisfaction, ensuring a rapid return on investment.
Top Awaken Alternatives
KPMG Nunwood
KPMG Nunwood specializes in Voice of the Customer, feedback management, NPS measurement and customer journey mapping.
Synaptum Portal
Synaptum Portal empowers businesses with real-time, automated omnichannel customer experience feedback.
Pobuca Experience Cloud
The Pobuca Experience Cloud is an innovative customer experience software that leverages AI to help brands and retailers analyze and enhance their Customer Experience (CX).
Sentiment Metrics
This cutting-edge customer experience software empowers contact centers to streamline customer interactions across multiple digital channels, including social media and messaging apps.
TruRating
Open CX transforms customer engagement with TruRating's innovative software, allowing users to provide valuable feedback effortlessly at the point of payment.
Customer Experience Analytics Platform
This platform empowers businesses to transform customer feedback into actionable insights within minutes.
Glassbox
By translating complex user behaviors into actionable insights, it empowers teams to enhance user experiences...
Cheerfy
With features like online ordering, self-service kiosks, and multi-brand marketplaces, it allows restaurants to create...
TRACX
By capturing essential feedback and identifying trends, it enables companies to understand customer desires clearly...
Crumble
It excels in developing desktop applications for Windows, OSX, and Linux, while also offering native...
Thunderhead
It allows companies to gather valuable customer experiences from mobile, web, contact centers and high...
Feedback Lane
Users can create a digital business card for free and easily share their PDF documents...
ChameleonTM
By analyzing behaviors and delivering personalized actions within milliseconds, it enhances satisfaction, reduces churn, and...
Gemseek
By analyzing open-ended feedback and predicting customer satisfaction, it helps organizations retain silent customers, validate...
Chattermill
By leveraging advanced AI, it identifies key trends, sentiment, and actionable data, enabling businesses to...
Top Awaken Features
- Real-time agent assistance
- Conversational analytics powered by AI
- Dynamic scripting tool
- Automated quality assurance scoring
- Actionable employee performance insights
- Advanced compliance monitoring
- Flexible ChatGPT assistant
- Live transcription and analysis
- Intent recognition and entity identification
- Simple all-in-one system
- Low code workflow creation
- Streamlined customer journeys
- Repetitive task automation
- Call flow guidance
- Pay-as-you-use pricing model
- Integration with existing systems
- Rapid deployment in under two weeks
- Comprehensive training resources
- 14-day free trial
- No contract obligations.
Top Awaken Alternatives
- KPMG Nunwood
- Synaptum Portal
- Pobuca Experience Cloud
- Sentiment Metrics
- TruRating
- Customer Experience Analytics Platform
- Glassbox
- Cheerfy
- TRACX
- Crumble
- Thunderhead
- Feedback Lane
- ChameleonTM
- Gemseek
- Chattermill
