Glassbox
Unlocking the potential for digital business growth, this customer intelligence platform captures every interaction across websites and mobile apps. By translating complex user behaviors into actionable insights, it empowers teams to enhance user experiences, eliminate friction points, and foster lasting customer loyalty—all while maintaining robust privacy and security controls.
Top Glassbox Alternatives
TRACX
Transforming visitor engagement into loyalty, TRACX empowers businesses with real-time insights via intuitive no-code marketing tools.
TruRating
Open CX transforms customer engagement with TruRating's innovative software, allowing users to provide valuable feedback effortlessly at the point of payment.
Thunderhead
Thunderhead offers intuitive SaaS customer experience management solutions to help business live in harmony with their customers by realizing the true potential and benefits of healthy customer engagement.
Pobuca Experience Cloud
The Pobuca Experience Cloud is an innovative customer experience software that leverages AI to help brands and retailers analyze and enhance their Customer Experience (CX).
ChameleonTM
Alterian's ChameleonTM leverages AI-driven customer journey analytics and real-time orchestration to elevate customer experiences.
KPMG Nunwood
KPMG Nunwood specializes in Voice of the Customer, feedback management, NPS measurement and customer journey mapping.
Chattermill
By leveraging advanced AI, it identifies key trends, sentiment, and actionable data, enabling businesses to...
Awaken
Designed by experts, it enhances agent performance, reduces handling time, and accelerates training...
Convergys Analytics
By employing advanced techniques, it extracts insights from diverse interactions, revealing hidden narratives and enhancing...
Synaptum Portal
For over 16 years, it has enabled clients to capture, analyze, and interpret valuable insights...
FeedbackExpress
Users can target satisfied customers based on delivery performance and previous feedback...
Sentiment Metrics
By integrating AI-driven assistants, it enhances response times, reduces operational costs, and ensures efficient query...
Mapp Marketing Cloud
By integrating seamlessly into existing marketing ecosystems, it enables the collection and analysis of customer...
Customer Experience Analytics Platform
By analyzing unstructured data from various sources, it uncovers trends, enhances products, and minimizes support...
CFN Insight
By identifying key drivers of churn and customer dissatisfaction, companies can enhance retention rates, boost...
Top Glassbox Features
- 100% digital event capture
- Real-time AI optimization
- Multi-layered privacy controls
- Instant friction identification
- Deep contextual insights
- Session replay analysis
- User journey mapping
- Actionable behavioral understanding
- Predictive experience improvement
- Advanced mobile app analytics
- Easy-to-use interface
- Customer satisfaction tracking
- Integration with existing tools
- Customizable dashboards
- Automated reporting features
- Cross-channel insights
- Enhanced user engagement tracking
- Revenue impact analysis
- Instant issue prioritization
- Business growth secrets unveiled
Top Glassbox Alternatives
- TRACX
- TruRating
- Thunderhead
- Pobuca Experience Cloud
- ChameleonTM
- KPMG Nunwood
- Chattermill
- Awaken
- Convergys Analytics
- Synaptum Portal
- FeedbackExpress
- Sentiment Metrics
- Mapp Marketing Cloud
- Customer Experience Analytics Platform
- CFN Insight
