Awesome Support
Awesome Support transforms customer service on WordPress by providing a robust helpdesk solution. With features like automatic email triggers for ticket updates, smart ticket routing, and customizable fields, it ensures seamless communication. Users can manage unlimited agents and easily import existing tickets, all while maintaining complete control over the support experience.
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Top Awesome Support Features
- Automatic email triggers
- Smart-agent ticket routing
- Unlimited agent seats
- Ticket activity logging
- Customizable ticket forms
- Multiple file attachments
- Time tracking for agents
- Import existing tickets easily
- Affordable premium add-ons
- Gravity Forms integration
- Control over email content
- Comprehensive free features
- Detailed ticket management
- Free forever basic version
- User-friendly setup process
- Responsive customer support
- Advanced reporting options
- Custom field logic
- E-commerce integration support
- Seamless transition from other platforms
