CDC Software
Empowering contact center agents with real-time customer insights, this software seamlessly integrates telephony systems and CRMs. With over 90 prebuilt connectors, it ac... Empowering contact center agents with real-time customer insights, this software seamlessly integrates telephony systems and CRMs. With over 90 prebuilt connectors, it accelerates deployment to just weeks, enhancing agent productivity. Automatic call logging and customizable configurations ensure a streamlined experience that evolves alongside business needs, ultimately boosting customer satisfaction and operational efficiency.
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Company Information
- Company: CDC Software
- Country: United States
Top CDC Software Features
- Real-time caller information
- Seamless technology integration
- Out-of-the-box connectors
- Rapid deployment options
- Configurable
- no coding required
- Automated call logging
- Hybrid deployment flexibility
- Prebuilt system maintenance
- CTI screen pop support
- Actionable insights before greetings
- Cost-efficient ownership model
- Professional services availability
- Customizable subscription pricing
- Integration with 90+ systems
- Instant archiving of recordings
- User-friendly interface
- Enhanced agent productivity tools
- Events-based integration approach
- Multi-industry applicability
- Reliable and stable platform.
