True Control Center
True Control Center is a robust contact center software that enhances the Microsoft Service Manager Console. It empowers end users with a personalized self-service experience and enables seamless management of incidents, requests, and configuration items from any device. Users can create dynamic forms, integrate with Microsoft Teams, and generate insightful reports, streamlining IT operations efficiently.
Top True Control Center Alternatives
Smart PBX
Smart PBX revolutionizes business communication with its cloud-based Unified Communications as a Service (UCaaS).
Parrot Predictive Dialer
The Parrot Predictive Dialer revolutionizes outreach for contact centers, ensuring no call goes unanswered.
Next Caller
Next Caller enhances contact center security by integrating advanced fraud detection and authentication tools.
Click2Coach
Elevating agent performance, Click2Coach harnesses AI to streamline contact center operations.
CDC Software
Empowering contact center agents with real-time customer insights, this software seamlessly integrates telephony systems and CRMs.
Call Center Support Software
Sip2Dial's call center support software empowers businesses to enhance customer service through seamless communication across multiple channels.
Voicebase
The platform automatically scrubs sensitive data, allowing for secure interactions while providing insights into effective...
Tethr
Its advanced AI engine identifies key metrics on every call while ensuring data security...
IDT Telecom
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Cisco Intelligent Contact Management
This software seamlessly integrates traditional inbound and outbound communications, ensuring that customers receive timely and...
CenturyLink Traditional Voice Services
It integrates seamlessly with existing infrastructure, offering features such as call routing, voicemail, and real-time...
Nuance Contact Center AI
With automated clinical documentation and real-time intelligence, it streamlines workflows for clinicians and radiologists, enhancing...
Nexidia Analytics
By mapping customer journeys, it reveals touchpoint inefficiencies and suggests actionable improvements...
Avaya Enterprise Cloud
It minimizes wait times and operational costs while fostering seamless engagement across channels...
Panterra Cloud Contact Center
With 24/7 US-based support, secure cloud integration, and swift deployment, businesses can optimize communication and...
Top True Control Center Features
- Dynamic form creation
- Real-time announcements delivery
- Integrated Microsoft Teams communication
- Full Outlook integration
- Cross-device management access
- Custom dashboards and reports
- Survey app for feedback
- Remote support capabilities
- Automated change request risk assessment
- Bulk asset import via Excel
- User account health insights
- Streamlined incident tracking
- Scheduler for work item management
- Email notifications for work assignments
- Device performance monitoring
- Custom PowerShell script execution
- Asset ownership tracking
- Intuitive group membership management
- Software request approvals
- Live process information display.
Top True Control Center Alternatives
- Smart PBX
- Parrot Predictive Dialer
- Next Caller
- Click2Coach
- CDC Software
- Call Center Support Software
- Voicebase
- Tethr
- IDT Telecom
- Cisco Intelligent Contact Management
- CenturyLink Traditional Voice Services
- Nuance Contact Center AI
- Nexidia Analytics
- Avaya Enterprise Cloud
- Panterra Cloud Contact Center
