Contact Cubed

Contact Cubed

Unlock hidden insights within call recordings using a cutting-edge AI-driven speech analytics platform. Analyzing 100% of customer interactions, it enhances conversion rates and improves NPS across diverse industries. With customizable models, actionable analytics, and seamless CRM integration, call center management becomes efficient and data-driven, ensuring optimal performance and customer experience.

Top Contact Cubed Alternatives

1

Automatic Call Distributor

This Automatic Call Distributor (ACD) software enhances call center efficiency by intelligently routing incoming calls to the most qualified agents based on skills and business data.

2

Dinomi

A powerful predictive dialer, Dinomi enhances high-volume outbound campaigns while managing incoming calls with operator transfer capabilities.

3

Parlance Operator Assistant

The Parlance Operator Assistant enhances caller experience by streamlining call handling processes.

4

AI Mediated Conversations (AI-MC)

AI Mediated Conversations (AI-MC) revolutionizes call center dynamics by leveraging advanced AI to interpret emotions, behaviors, and intent.

5

Cloud Contact Center

The NobelBiz OMNI+ is an innovative cloud contact center solution that seamlessly integrates essential tools for efficient operations without the need for extensive hardware.

6

XSELL

AI-powered XSELL delivers real-time agent coaching that mimics top performers' strategies, enhancing individual and overall call center performance.

7

SmartSpeech

By offering tailored solutions and expert insights, it empowers businesses to enhance communication strategies and...

8

Zappix Digital Patient Engagement

Through features like Visual IVR and No-Show solutions, it streamlines clinic operations, reduces no-shows, and...

9

PRO T S

Designed for scalability, it enhances phone room efficiency, reduces operational costs, and ensures TCPA compliance...

10

Arbeit Click

With a cloud-based VoIP system, agents can manually connect with contacts efficiently, making over 250...

11

PhoneIQ for Salesforce

Designed for Salesforce users, it offers seamless call management, automated activity capture, and advanced analytics—all...

12

Perfect Pitch

This innovative system enables the creation of effective Ready Responses, significantly boosting sales conversions...

13

Phone Client

By enhancing productivity through real-time reporting and live statistics, it streamlines access to customer data...

14

CallAI

Utilizing natural language processing, machine learning, and speech recognition, it analyzes call data to provide...

15

OnviCord

Offering both on-premise and cloud solutions, it features real-time call monitoring, 100% recording of voice...

Top Contact Cubed Features

  • Automated call transcription
  • 100% call analysis
  • Industry-specific analytics
  • Customizable AI models
  • Real-time insights
  • Actionable reporting dashboards
  • API integration with CRMs
  • Sensitive data removal
  • Unlimited call recording storage
  • Customizable call scoring rubrics
  • Supervisor collaboration tools
  • Predictive call flow analytics
  • Root cause analysis
  • Enhanced customer experience metrics
  • Call efficiency optimization
  • Email and SMS alerts
  • Tailored solutions for industries
  • Voice and speech analytics
  • Comprehensive call center optimization
  • Easy data consumption