Dinomi

Dinomi

A powerful predictive dialer, Dinomi enhances high-volume outbound campaigns while managing incoming calls with operator transfer capabilities. Users can create custom campaigns, utilize dynamic forms, and access real-time performance data. With features like group management, intricate reporting, and third-party system integration, it optimizes contact center efficiency and effectiveness.

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Top Dinomi Features

  • Powerful predictive dialer
  • Progressive dialing capabilities
  • Real-time system insights
  • Customizable agent strategies
  • Multiple contact lists management
  • Manual campaign creation
  • Randomized contact presentation
  • Independent client base control
  • Exclusive supervisor properties
  • Third-party system access
  • Database integration support
  • Workgroup formation capabilities
  • Group performance reporting
  • Enhanced contact number access
  • Private campaign-specific forms
  • Dynamic form generation
  • High availability login mode
  • Callback mode activation
  • Answering machine detection
  • IVR detection for campaigns