Delighted
This customer engagement software empowers businesses to enhance customer experiences through customizable Customer Satisfaction (CSAT) surveys. Users can effortlessly cr... This customer engagement software empowers businesses to enhance customer experiences through customizable Customer Satisfaction (CSAT) surveys. Users can effortlessly create surveys, analyze real-time feedback, and visualize satisfaction metrics across multiple channels. With seamless integrations and advanced features, Delighted enables companies to gather insights and foster stronger relationships with their customers.
Top Delighted Alternatives
ReachEdge
ReachEdge empowers businesses to effectively respond to marketing leads and maintain engagement, while providing insights into the most effective strategies....
Airship
The Airship Experience Platform empowers teams to effortlessly craft personalized customer journeys across digital channels without needing coding expertise. By...
Screencastify
Easily create and share engaging video content with this intuitive tool, perfect for recording lessons, training videos, and more. Users...
Relay
The Customer Engagement Software, Relay, revolutionizes B2C communication through personalized scrolling feeds, enhancing customer interaction and conversion rates. By seamlessly...
Feedier
Empowering medium to large organizations, this platform revolutionizes customer experience by harnessing AI-driven insights to detect and resolve irritants around...
LevelUp
Transforming the culinary landscape, this innovative platform elevates restaurant branding into stunning digital experiences. With a focus on engaging guests...
Zoho SalesIQ
Zoho SalesIQ is an advanced customer engagement platform that empowers marketing, sales, and support teams to connect with website visitors...
Clutch
Clutch revolutionizes customer loyalty by leveraging real-time data and AI-driven insights to create individualized experiences. Marketers can seamlessly manage consumer...
StackAdapt
StackAdapt's customer engagement software empowers users to seamlessly plan, execute, and analyze marketing campaigns across multiple channels, including native, display,...
VeriShow
VeriShow transforms customer interaction with an alert system for incoming video calls, eliminating the need for scheduling. Administrators can assign...
ClearSlide
ClearSlide revolutionizes ticket sales for the Sacramento Kings by enhancing customer engagement. This platform seamlessly integrates content and communication, providing...
Ubiquity
The Ubiquity Engagement Platform transforms customer interactions by placing them at the core of business strategies. It offers tailored services,...
Guestro
With Guestro, restaurants can enhance guest experiences and boost sales by automating information management and communication. This innovative platform consolidates...
SocialShopWave
Unlock the potential of Shopify marketing with a powerful platform designed to boost customer retention and engagement. Users can effortlessly...
Whautomate
Whautomate is an advanced customer engagement software that streamlines communication across multiple channels, including WhatsApp, Instagram, and Messenger. It automates...
Delighted Review and Overview
Delighted is a product that permits you to make your survey easily and without any problem. This application is incredibly helpful for statistical surveying with different analytics tools with an option to create practically any kind of review. This straightforward, simple to-utilize survey software has discovered use in organizations from numerous enterprises. Innumerable groups depend on Delighted for continuous feedback from their clients. Delighted strives for maximum accessibility for both organizations and their clients.
Delighted gives loyalty survey tools intended to assemble client feedback and put it under the control of the individuals who can follow up on it. The organization's device utilizes a net advertiser system that is a single inquiry and an open-ended remark box, empowering organizations to adjust clients' needs to business development, measure the client's voice and keep clients cheerful.
Dynamic Pricing
Delighted has four distinctive pricing choices, incorporating a free version with constrained functionality and a Premium form that permits you to survey up to 3,000 individuals every month. Their most popular choice gives you advanced features with the capacity to survey 20,000 individuals each month and an API to integrate with third-party, and there is an Enterprise version with development choices.
Direct Response
You do not have to waste significant money and time waiting for an email to reach the target audience or waiting for an email application to open. With Delighted, you can respond to emails directly without the need to open an email application. Make a customized letterhead and message format that suits the motivation behind your projects, regardless of whether it be for consumer loyalty or information analytics.
Full Control
With Delighted, you have absolute power over your activities. The application handles the delivery procedure automatically and can deal with multi-channel delivery. You will have the option to send surveys through SMS, email, your site, or even an external connection on the Internet. Delighted can bolster support brands and product offerings. If you have a customer brand and an enterprise brand with various branding, you can utilize Delighted to gather input for both customers.
Company Information
- Company: Delighted
- Country: United States
Top Delighted Features
- Customizable survey branding
- Real-time CSAT dashboard
- Multi-channel survey distribution
- Open-ended follow-up questions
- Conditional logic for surveys
- Integration with 750+ tools
- Email digest for team updates
- Trigger surveys via API
- Scannable QR code surveys
- Testimonials widget for website
- Automated survey scheduling
- Language support in 30+ languages
- Visual segmentation of feedback
- Customer journey touchpoint surveys
- Feedback routing to team members
- Proactive churn identification
- Easy setup with no coding
- Benchmarking and score calculation
- Insightful feedback aggregation
- Customer engagement strategies.
