Delighted
Delighted is the quickest and most effortless approach to accumulate real-time, noteworthy feedback from your clients, representatives, accomplices, and merchants. Trusted by a considerable number of brands to understand, measure, and improve experiences, Delighted software is leading the feedback industry. Associations utilizing Delighted can right away collect, examine, and circulate client input, empowering them to adjust client needs with business development, measure the client voice over time and proactively lessen churn.
Top Delighted Alternatives
- NICE
- SMG
- ForeSee
- Medallia
- Sitecore
- Canny
- InMoment
- Thunderhead
- Critizr
- Questback
- Clarabridge
- Selligent
- MaritzCX
- Confirmit
- AskNicely
Top Delighted Alternatives and Overview
NICE
Nice customer experience management suite is designed to help companies deliver flawless, consistent, reliable and personalized customer experience to all their customers.
SMG
SMG’s CEM is an online customer experience management platform that utilizes sophisticated technologies and automated learning mechanisms to generate insights about customer needs that would otherwise be less comprehensive and require a lot more time and effort if done manually.
ForeSee
ForeSee customer experience analytics and management solution is designed to help businesses with actionable customer insights and data.
Medallia
Medallia is a customer experience management system that allows companies to record customer feedback, reviews and comments, understand and analyze them, and take proper action accordingly in real-time.
Sitecore
Sitecore is CRM software used by companies to control and manage customer experiences and make decisions for customers.
Canny
Canny is a feedback management platform that lets users collect, organize, and manage feedback from various users and keep the feedback loop going.
InMoment
It also helps companies with business intelligence and recommends improvement strategies that can be implemented...
Thunderhead
It allows companies to gather valuable customer experiences from mobile, web, contact centers and high...
Questback
It is a necessary tool for companies that want to keep on improving every minute...
Clarabridge
It is also a very comprehensive customer intelligence platform that allows businesses to understand customer...
Selligent
The platform can be used by companies to create a personalized and unique digital experience...
MaritzCX
The software platform in combination with the innovative research expertise makes a perfect CX solution...
Confirmit
It provides logistical solutions for improving your teamwork and brand value...
AskNicely
It helps them understand the perspective of the customers from their point of view...
Delighted Review and Overview
Delighted is a product that permits you to make your survey easily and without any problem. This application is incredibly helpful for statistical surveying with different analytics tools with an option to create practically any kind of review. This straightforward, simple to-utilize survey software has discovered use in organizations from numerous enterprises. Innumerable groups depend on Delighted for continuous feedback from their clients. Delighted strives for maximum accessibility for both organizations and their clients.
Delighted gives loyalty survey tools intended to assemble client feedback and put it under the control of the individuals who can follow up on it. The organization's device utilizes a net advertiser system that is a single inquiry and an open-ended remark box, empowering organizations to adjust clients' needs to business development, measure the client's voice and keep clients cheerful.
Dynamic Pricing
Delighted has four distinctive pricing choices, incorporating a free version with constrained functionality and a Premium form that permits you to survey up to 3,000 individuals every month. Their most popular choice gives you advanced features with the capacity to survey 20,000 individuals each month and an API to integrate with third-party, and there is an Enterprise version with development choices.
Direct Response
You do not have to waste significant money and time waiting for an email to reach the target audience or waiting for an email application to open. With Delighted, you can respond to emails directly without the need to open an email application. Make a customized letterhead and message format that suits the motivation behind your projects, regardless of whether it be for consumer loyalty or information analytics.
Full Control
With Delighted, you have absolute power over your activities. The application handles the delivery procedure automatically and can deal with multi-channel delivery. You will have the option to send surveys through SMS, email, your site, or even an external connection on the Internet. Delighted can bolster support brands and product offerings. If you have a customer brand and an enterprise brand with various branding, you can utilize Delighted to gather input for both customers.
Company Information
Company Name: Delighted
Founded in: 2013